Breakdown of GB 20914 DTH Service & Spare Charges for Airtel Black Subscribers

Breakdown of GB 20914 DTH Service & Spare Charges for Airtel Black Subscribers

For Airtel Black customers, GB 20914 offers a transparent structure for service and spare charges related to their DTH services. This guide outlines the costs associated with repairs, replacements, and relocation of equipment, along with the exclusive benefits for Airtel Black subscribers. Below is a detailed analysis based on the data provided.

Key Benefits for Airtel Black Subscribers

In-Warranty & Out-Warranty Services:
Airtel Black subscribers enjoy free fault repair and swapping services during both in-warranty and out-warranty periods.

Free Standard Installation Kit:
The dish assembly kit, including the reflector, LNBF arm, back part, bracket, and bolts, is free for Airtel Black subscribers during installations.

Remote Delivery & Pairing Charges Waived:
Remote delivery and pairing charges are waived for Airtel Black subscribers.

Warranty Coverage

Standard Warranty:

• Covers the set-top box (STB) and remote for 1 year from the activation date.
• Excludes damages caused by burns, theft, mishandling, or missing items.

Post-Warranty Coverage:

• Replacement or swapping of STB and VC comes with a 1-year warranty.

Remote and Adapter Warranty:

• Limited to 1 year from the activation date.

Set-Top Box and Spares Replacement Charges

Fault Repair/Swapping Charges

Accessories Charges

Relocation and De-Installation Charges

Relocation Within Same or Different Premises

De-Installation Charges

• Free for both single and multiple connections.

Important Guidelines

Warranty:

• Warranty for STB and VC is limited to 1 year and does not cover damages or theft.
• Accessories like remotes and adapters also have a 1-year warranty.

Post-Warranty Benefits:

• Post-warranty replacements carry an additional 1-year warranty.

Inclusive Taxes:

• All charges listed include applicable taxes.

Customer Assistance:

• For more details or clarifications, visit the Airtel website or contact customer care.

Why Airtel Black Subscribers Benefit the Most

Airtel Black subscribers enjoy a host of exclusive benefits such as free installation kits, no remote delivery charges, and free repairs and replacements for faults during and beyond the warranty period. This makes Airtel Black a cost-effective and customer-friendly choice for DTH services.

For detailed terms and conditions, refer to the official document here.