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How to Contact Snapdeal Customer Care?

Are you the one who is having trouble in contacting the customer supporting and head office team of Snapdeal? If yes, then you are at the right platform.

This article will tell you all the ways that will help you in interacting with the customer care team and head officials of Snapdeal.

As we all know that Snapdeal is an online shopping platform. Many of their clients are facing a problem and have queries related to their delivery, orders, account details, refund, shipping policy, payment, return and many more.

We will help you in sorting out all your problems by providing the details that you are looking for.

You will also get answers of some general FAQs in the below details section.

How to Contact Snapdeal Customer Care?

There are a number of ways that will allow you to contact the customer support team of Snapdeal. We have explained them all below.

  • Via call
  • Via Email
  • Meet in Person (Snapdeal Office Address)
  • Contact Us Page
  • Facebook Messenger & Page
  • Twitter Handles

Via Call

The very easy and simplest way of connecting with the customer care team of Snapdeal is a phone call.

Users who have any sort of queries, problems can discuss them with the authorized staff of Snapdeal via direct phone call.

Snapdeal Customer Care number: +91-92126 92126

This is the official contact number provided by the team of Snapdeal which you can use for connecting with them.

You can contact them on this number anytime during a day. It is available 24/7.

How to Contact Snapdeal Customer Care, Helpline Number of Snapdeal

(No information has been given out about its calling charges)

Via Email

Users who have any doubts, questions and queries can write to them and send them to the customer care team of Snapdeal.

You can simply do that via email. Communicating via email is also one of the simplest and easiest ways of connecting with the customer care.

Snapdeal Customer Care Email ID: help@snapdeal.com

This is the official customer care email ID of Snapdeal where you can drop your queries regarding refund, delivery issues, payment issues or any other.

Snapdeal CEO Email ID: kundal.bahl@snapdeal.com

The given email address belongs to the CEO of Snapdeal i.e. Kundal Bahl. If you have any queries that you want to discuss with him, then write him to this address.

Snapdeal Grievance Email ID: grievanceofficer@snapdeal.com

Mr. Rakesh Yadav is the Grievance officer of Snapdeal.  You can contact him with the help of a shared email address for any sort of queries.

Snapdeal Career Email ID: ta@snapdeal.com

If you are the one who is interested in becoming the part of Snapdeal, then you can share your CV or resume on the given email address.

Meet in Person (Snapdeal Office Address)

Here is another way of contacting the team of Snapdeal i.e. by meeting them in person.

If you have a question like how to meet the team of Snapdeal, then its answer is available below.

Snapdeal Head Office Address: Snapdeal, 246, Ist Floor, Phase-III, Okhla Industrial Area, New Delhi 110020

For meeting the official staff of Snapdeal, the given address will help you in finding their registered head office.

Snapdeal Gurugram Office: 6th Floor, Cyberscape, Golf Course Extension Road, Sector-59, Gurugram, Haryana- 122002

Another office of Snapdeal is available in Gurgaon. Meet the supporting team of Snapdeal by visiting its nearest branch.

Browse – How to place an order on Snapdeal.com

Contact Us Page

Here comes another easy way of contacting the customer care of Snapdeal directly.

This is the page available on the official web portal of Snapdeal. Click on it to make a direct visit on this page.

Contact Page: https://www.snapdeal.com/helpcenter/customercare

When you visit this page, you will see two ways of contacting the team.

  • Order Related Query
  • Any Other Query

Users who have queries related to the orders they made, then they can choose the “Order Related Query” option. By clicking on it, you will see a pop up which will show you all of your orders.

You can further select your order and perform the actions as per your needs.

Snapdeal order related query

On the contrary, if you have other issues, then go for the “Any Other Query” option.

There you will see various options categorized on the basis of basic issues faced by customers.

You can choose the option as per your query and go for it.

Snapdeal other query

In the end, you will get the answers of your queries. If you didn’t get any reasonable solution, then use the upper mentioned ways for contacting them.

Unable to get in touch with Customer Care team?

Due to any reason, if you are unable to contact the customer care executives of Snapdeal, then here is another possible way that will help you.

  • You can simply go to “My Orders”.
  • Select your particular order and then click on “Need Help” or “Report Problem with Order”
  • Select the issue you are facing and submit it.
snapdeal customer care

You will get a response from their team via Email, SMS or Phone call within few working days.

Snapdeal Facebook and Messenger

Facebook and messenger are also one of the means that will help you in contacting the customer care team and executives of Snapdeal.

Snapdeal Facebook Page: facebook.com/Snapdeal

Snapdeal Facebook Messenger: https://m.me/Snapdeal

They support its customers on Facebook and messenger also. You can send them your queries and they assure you to reply within minutes.

Snapdeal Twitter Handles

They are also available on Twitter. They have two handles that support the users.

Snapdeal Twitter: twitter.com/snapdeal

Snapdeal Help Twitter: twitter.com/snapdeal_help

Users who want to contact the supporting team of Snapdeal can also choose to interact with them via Twitter.

Some Useful Snapdeal FAQ answers

How can I register my complaint with the customer care team of Snapdeal?

In the above section, we have mentioned different ways of contacting the customer care team and executives of Snapdeal.

They will surely help you in registering your complaint.

What is the easiest way of contacting the customer care of Snapdeal?

We have shared all the possibilities that will lead you to the customer care of Snapdeal.

There are many ways like a phone call, email ID, meeting in person etc. Choose yourself one and do tell us which one you helped you.

When will I get my refund from Snapdeal?

Snapdeal takes two days to quality check the product. After that, they take the initiative to make a refund.

You will get payments (for prepaid orders only) immediately, but your banks might take 7-10 business days.

You can also track your refund details from their website.

snapdeal track refund

How can I speak to Snapdeal customer care?

How to talk to Snapdeal Customer Care Executive?

What are the ways to complain in Snapdeal?

What is the customer care number of Snapdeal?

So these are the ways which will help you to contact the Snapdeal support team.

If you are having any other questions like these given questions then feel free to share it on the below-provided comment section.

Stay tuned with us for further & updated contact details.

{ 1 comment… add one }
  • mathavirajalingam August 19, 2019, 12:27 pm

    I ordered one dharshini design order No. is 36038137959 on 08.08.19. still now 19.08.19 not yet received. pl. help me to deliver this today itself i.e 19.08.19

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