Wealthsimple Canada provides a range of financial services designed to simplify investing, saving, and tax management. Whether you’re managing your investments or need assistance with tax services, Wealthsimple’s Client Success team is available to help. Here’s how you can get in touch with Wealthsimple Canada’s customer care team.
Wealthsimple Canada offers various channels to contact their Client Success team, ensuring that you receive the assistance you need when you need it.
24/7 Email Support: You can reach Wealthsimple’s customer care team via email anytime. Simply fill out the contact form on the Contact Us page, and the team will respond promptly.
Phone Support: If you prefer to speak with someone directly, you can reach the Client Success team by phone during business hours:
Phone Number: 1-855-255-9038
Business Hours: Monday to Friday, 9 am - 6 pm (ET)
Saturday & Sunday: Closed
Note: Business hours may change on holidays.
Priority Support for Premium and Generation Clients: If you are a Premium or Generation client, you can access priority support through the Wealthsimple app, ensuring quicker response times and specialized assistance.
Wealthsimple Canada also offers additional support options tailored to specific needs:
Tax Support: For inquiries related to Wealthsimple Tax, you can contact the support team via email at tax@wealthsimple.com. If you need immediate answers, the Virtual Assistant is available 24/7 for quick help. For more personalized advice, consider upgrading to the Wealthsimple Tax Pro Plan for expert support.
Live Chat: For real-time assistance, Wealthsimple provides a live chat option where you can connect with a customer service representative during business hours. This feature is perfect for getting quick answers without the need for a phone call.
Resolving Account Issues: If you have a negative account balance or other financial discrepancies, contact the Resolutions team at 1-888-890-3410 during business hours, or via email at resolutions@wealthsimple.com.
Wealthsimple Canada is committed to providing excellent service. If you’re unsatisfied with your experience, you can file a complaint by following the instructions provided on their How to File a Complaint page. The Resolutions team will work with you to resolve any issues.
Wealthsimple is active on various social media platforms, where you can follow them for updates, financial tips, and customer support:
Leave a comment