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Utilizing the BIS Mobile App for Effective Market Surveillance

The Bureau of Indian Standards (BIS) leverages technology to enhance market surveillance for hallmarking compliance. BIS officers, staff, and Hallmarking Agents (HMA) use a dedicated mobile app or online application developed by BIS to conduct efficient and effective surveillance. This technology ensures that surveillance activities are streamlined and that compliance checks are thorough and accurate.

Functionalities of the BIS Mobile App

The BIS mobile app and online application offer several key features designed to facilitate market surveillance:

Real-Time Data Entry:

• BIS representatives can enter data in real-time during surveillance visits, ensuring accurate and up-to-date records.

Sample Tracking:

• The app allows for the tracking of randomly selected samples, including their HUID numbers and other relevant details.

Documentation Upload:

• Representatives can upload necessary documents and photographs directly to the app, maintaining a comprehensive record of the surveillance process.

Geolocation Tracking:

• The app includes geolocation tracking to verify the locations of surveillance visits, ensuring that all designated jeweller outlets are covered.

Communication:

• The app facilitates communication between BIS representatives and the central office, allowing for prompt resolution of any issues that arise during surveillance.

Guidelines for Using the Mobile App

To ensure effective use of the BIS mobile app, BIS officers, staff, and HMAs should follow these guidelines:

Familiarize with the App:

• Representatives should undergo training to become familiar with the app's features and functionalities.

Real-Time Data Entry:

• Enter all relevant data and observations in real-time during surveillance visits to maintain accurate records.

Upload Documentation:

• Upload all necessary documents and photographs promptly to ensure a comprehensive surveillance record.

Track Samples:

• Use the app to track randomly selected samples, ensuring that all required details are recorded accurately.

Verify Locations:

• Utilize the geolocation tracking feature to verify the locations of surveillance visits and ensure coverage of all designated jeweller outlets.

Benefits of Using the BIS Mobile App

Using the BIS mobile app for market surveillance offers several benefits:

Enhancing Efficiency and Effectiveness:

• The app streamlines the surveillance process, allowing for real-time data entry and documentation, which enhances the efficiency and effectiveness of compliance checks.

Streamlining the Surveillance Process:

• The app's features, such as sample tracking and geolocation, ensure thorough and accurate surveillance, maintaining high standards of quality and authenticity.

Common Questions and Answers

What are the key features of the BIS mobile app? Key features include real-time data entry, sample tracking, documentation upload, geolocation tracking, and communication capabilities.

How does the app improve the market surveillance process? The app streamlines data entry, documentation, and sample tracking, ensuring efficient and accurate compliance checks.

What steps should BIS representatives follow when using the app? Representatives should familiarize themselves with the app, enter data in real-time, upload necessary documentation, track samples, and verify locations using geolocation tracking.