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Understanding the Process of Testing Counter Samples for Hallmarked Jewellery

Accurate hallmarking is crucial for ensuring the purity and authenticity of jewellery. When disputes arise over initial test results, the process of testing counter samples plays a vital role in resolving these issues and maintaining the integrity of the hallmarking system.

Initial Testing and Disputes

The initial testing of jewellery samples is conducted by BIS-approved laboratories. However, disagreements may occur if the registered jeweller or the recognized Assaying & Hallmarking (A&H) centre questions the accuracy of the test results. Such disputes necessitate a secondary verification process.

Conditions for Counter Sample Testing

Jewellers and A&H centres can request the testing of counter samples if they do not agree with the initial test results and can provide proper justification. The approval for counter sample testing must be obtained from the Deputy Director General (Region) [DDGR] overseeing the jurisdiction of the jeweller. The jeweller or A&H centre must pay double the usual testing charges in advance.

Process of Counter Sample Testing

The testing of counter samples follows a specific protocol:

• The jeweller must deposit the counter sample, sealed and in its original condition, with the concerned Branch Office (BO).
• Both the jeweller and A&H centre may witness the testing process, which requires an additional fee for travel, boarding, and lodging of the BIS officer.
• The counter sample is opened and authenticated in the presence of the jeweller, A&H centre, and BIS officer before testing.

Financial Implications

The cost of counter sample testing includes double the regular testing charges, paid in advance by the jeweller or A&H centre. This financial commitment ensures that the requesting party is serious about resolving the dispute.

Finality of Test Results

The results of the counter sample testing are final and binding. No further testing is allowed once the counter sample results are accepted by the firm and A&H centre. This policy ensures that disputes are conclusively resolved.

Exceptions and Special Cases

In cases where the original sample is damaged or lost during transit, the Head BO may permit the testing of counter samples. This provision is only applicable under bona fide circumstances and requires proper documentation and verification.

Common Questions and Answers

What are counter samples? Counter samples are duplicate samples kept sealed by the jeweller for verification in case of disputes over initial test results.

How can jewellers request counter sample testing? Jewellers must provide justification for the request and obtain approval from the DDGR. They must also pay double the testing charges in advance.

What happens if the counter sample test fails? If the counter sample test fails, the results are final, and no further testing is allowed. The jeweller must comply with the implications of the test results.