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Understanding BIS Market Surveillance and Actions on Non-Compliance for Jewellers

Market surveillance is a critical component of the hallmarking process, ensuring that registered jewellers adhere to the standards set by the Bureau of Indian Standards (BIS). This article provides an in-depth look at the BIS market surveillance process, the actions taken on non-compliance, and the steps jewellers must take to rectify any issues.

Market Surveillance Process

The BIS conducts regular market surveillance to verify that registered jewellers comply with hallmarking guidelines. This involves on-site inspections, random sampling of jewellery, and verification of records and facilities. The goal is to ensure that jewellers maintain the integrity and authenticity of their hallmarked products.

Identifying Non-Compliance

During market surveillance, BIS officers check for various compliance factors, including the proper display of BIS certification, the availability of hallmarking tools, and the accuracy of hallmarked jewellery. Common areas of non-compliance include:

• Incomplete or improper hallmarking
• Lack of required tools (e.g., magnifying glass, weighing balance)
• Discrepancies in records and documentation

Actions on Non-Compliance

When non-compliance is identified, BIS takes the following actions:

1. Issuing Warning Letters: On the first instance of non-compliance, a warning letter is issued to the jeweller. This letter outlines the specific areas of non-compliance and provides a timeline for corrective action.
2. Submitting Corrective Actions: The jeweller must submit a corrective action plan within seven days of receiving the warning letter. This plan should include evidence of the corrective measures taken to address the non-compliance issues.

Common Questions and Answers

What triggers a warning letter from BIS? A warning letter is triggered by any instance of non-compliance identified during market surveillance, such as incomplete hallmarking, lack of required tools, or discrepancies in documentation.

How can jewellers address non-compliance issues? Jewellers must submit a corrective action plan to BIS within seven days, detailing the steps taken to rectify the issues and providing evidence of compliance.

What are the consequences of failing to comply with BIS guidelines? Failure to comply with BIS guidelines can result in further actions, including fines, suspension, or cancellation of the certificate of registration, and legal consequences.