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Troubleshooting a GLFW Error 65542 in Minecraft: Mojang Support Response

Platform: Minecraft (Microsoft Store, Windows 10)

Issue Reported:

  1. User encountering a GLFW error 65542 after reinstalling Windows 10 and downloading Minecraft from the Microsoft Store.
  2. User has updated graphics drivers using GeForce Experience but still experiences the error.
Image
Minecraft Error: The driver doesn’t seem to support OpenGL. Make sure your drivers are up-to-date.

User's Situation:

  1. User downloaded Minecraft from the Microsoft Store and recently reinstalled Windows 10.
  2. Upon launching Minecraft, the user encountered a GLFW error 65542, indicating a problem with OpenGL support.
  3. User updated graphics drivers using GeForce Experience to resolve other issues but found the error persisted in Minecraft.

Mojang Support Response:

Identification of Issue: Mojang Support identifies the error message as a GLFW error 65542, which suggests an issue with OpenGL support, commonly related to graphics drivers.

Recommendation to Update Drivers: Mojang Support advises the user to manually update their graphics drivers, as outdated or incompatible drivers can cause OpenGL-related errors.

Assistance Offered: If updating drivers does not resolve the issue or if the user requires further assistance, Mojang Support encourages the user to contact them directly at https://msft.it/6014id1hr. By reaching out, a dedicated tech helper can provide more comprehensive assistance in troubleshooting the error.

User's Follow-Up:

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