Feedback

Tele-Law Service: Who Uses the Tele-Law Mobile Application?

Who Uses the Tele-Law Mobile Application?

The Tele-Law mobile application is a specialized tool designed to enhance the delivery of legal services under the Tele-Law program. The primary users of this mobile application are Para Legal Volunteers (PLVs) who are specifically engaged under the Tele-Law program. Here’s a detailed look at who uses the Tele-Law mobile application and how they utilize it to provide legal support.

Primary Users: Para Legal Volunteers (PLVs)

Para Legal Volunteers (PLVs) are the main users of the Tele-Law mobile application. These individuals play a crucial role in facilitating the Tele-Law service, particularly in rural and remote areas. Here’s how PLVs use the mobile application:

Case Pre-Registration:

• PLVs use the Tele-Law mobile application to pre-register cases for legal advice. They gather information from individuals seeking legal support and input the details into the app.

Scheduling Consultations:

• The app allows PLVs to help beneficiaries select their preferred dates and times for legal consultations. This scheduling flexibility ensures that consultations are convenient for the users.

Offline Data Entry:

• PLVs can fill out pre-registration forms even when there is no internet connectivity. The data can be saved and uploaded once they are back online, ensuring continuous service delivery.

Notifications and Reminders:

• PLVs receive notifications and reminders about upcoming appointments, helping them manage their schedules and ensure that beneficiaries are informed about their consultation timings.

Outreach and Awareness:

• As part of their role, PLVs conduct outreach activities to raise awareness about the Tele-Law service. The mobile application aids in these efforts by providing a platform for efficiently registering cases during community interactions.

Importance of PLVs in Using the Tele-Law Mobile Application

PLVs are essential to the success of the Tele-Law service, and their use of the mobile application is critical for several reasons:

Bridging the Gap:

• PLVs act as intermediaries between the legal system and individuals in need, especially in rural and remote areas. The mobile application empowers them to efficiently manage and facilitate legal consultations.

Enhancing Accessibility:

• By using the mobile app, PLVs ensure that legal services are more accessible to those who might have difficulty reaching Common Service Centres (CSCs) or navigating the legal system on their own.

Efficiency and Accuracy:

• The mobile application streamlines the process of case registration and scheduling, reducing the likelihood of errors and ensuring that legal consultations are conducted promptly and efficiently.

Empowering Communities: