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Tele-Law Service: The Role of Panel Lawyers

The Crucial Role of Panel Lawyers in Tele-Law Service

The Tele-Law service, an initiative by the Ministry of Law and Justice, connects individuals with qualified legal professionals through video conferencing and telephone facilities. Panel Lawyers are at the heart of this service, offering their expertise to those in need of legal advice. Here’s an in-depth look at who Panel Lawyers are and their responsibilities in the Tele-Law service.

Who is a Panel Lawyer?

A Panel Lawyer is a practicing advocate selected by the Department of Justice and CSC e-Governance Services or registered on the Panel of State/District Legal Services Authority. These lawyers are qualified professionals with the expertise to provide legal advice and support to individuals utilizing the Tele-Law service.

Responsibilities of a Panel Lawyer in Tele-Law Service

Panel Lawyers play a critical role in ensuring that individuals receive timely and accurate legal advice. Their responsibilities include:

Availability for Consultations:

• Panel Lawyers must show their availability on the Tele-Law Portal for a period of seven days (weekly basis). This ensures that there is a clear schedule of when they can provide legal advice to litigants.

Timely Consultations:

• They must make themselves available on the appointed date and time for consultations. This commitment ensures that litigants receive legal advice as scheduled without unnecessary delays.

Flexibility and Communication:

• Any change in the date or time of the advice must be communicated to the Village Level Entrepreneur (VLE) or can be directly managed by the Panel Lawyer. This flexibility helps accommodate any unforeseen changes while keeping the litigants informed.

Feedback Collection:

• It is mandatory for Panel Lawyers to ensure that a feedback form is filled out before closing the case. This feedback is essential for assessing the quality of service and making necessary improvements.

How Panel Lawyers Support Tele-Law Service

Panel Lawyers are crucial to the success of the Tele-Law service. Here’s how they contribute:

Expert Legal Advice:

• With their professional expertise, Panel Lawyers provide accurate and reliable legal advice on a variety of matters, including family disputes, property rights, labor issues, and more.

Accessibility:

• By making themselves available through video conferencing and telephone, Panel Lawyers ensure that legal advice is accessible to individuals in rural and remote areas who might otherwise struggle to find legal support.

Guidance and Support:

• Panel Lawyers guide litigants through legal processes, helping them understand their rights and the steps they need to take. This support is invaluable in empowering individuals to navigate their legal challenges effectively.

Confidentiality:

• Panel Lawyers uphold strict confidentiality, ensuring that all personal and case details are kept secure. This commitment to privacy builds trust and confidence among litigants.

Importance of Panel Lawyers in Rural and Remote Areas

Panel Lawyers play a vital role in extending the reach of legal services to rural and remote areas:

Bridging the Gap:

• They bridge the gap between legal professionals and individuals in underserved areas, ensuring that everyone has access to justice.

Empowering Communities:

• By providing expert legal advice, Panel Lawyers empower individuals to understand and assert their legal rights, fostering a sense of justice and equality.

Ensuring Justice: