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Tele-Law Service: The Role of a Village Level Entrepreneur (VLE)

The Vital Role of Village Level Entrepreneurs (VLEs) in Tele-Law Service

The Tele-Law service, an initiative by the Ministry of Law and Justice, relies on the pivotal role played by Village Level Entrepreneurs (VLEs) to deliver legal support to individuals in rural and remote areas. VLEs operate Common Service Centres (CSCs), which are essential for the effective implementation of Tele-Law services. Here’s an in-depth look at the responsibilities and functions of VLEs in the Tele-Law service.

Who is a Village Level Entrepreneur (VLE)?

A Village Level Entrepreneur (VLE) is an individual who runs a Common Service Centre (CSC) at the Gram Panchayat level. VLEs are entrepreneurs who play a crucial role in delivering various government services, including the Tele-Law service, to the local community.

Responsibilities of a VLE in Tele-Law Service

VLEs are instrumental in the successful operation of Tele-Law services. Their responsibilities include:

Running the CSC:

• VLEs manage the day-to-day operations of the Common Service Centres, ensuring that all necessary facilities, such as video conferencing and telephone services, are available and functioning properly.

Providing Tele-Law Services:

• VLEs facilitate the Tele-Law service by connecting litigants with legal professionals through video conferencing. They ensure that the technological setup is in place for smooth and uninterrupted legal consultations.

Assisting Litigants:

• Individuals seeking legal advice can approach the VLE directly at the CSC. VLEs guide litigants through the process of registering their cases, scheduling appointments with Panel Lawyers, and accessing other relevant services.

Promoting Awareness:

• VLEs play a significant role in promoting awareness about the Tele-Law service within the community. They inform local residents about the availability of legal aid and encourage them to utilize the service.

Data Management:

• VLEs are responsible for maintaining accurate records of consultations and ensuring that all data is securely stored. They manage the digital records of cases and assist in filling out necessary forms and documentation.

Liaison with Legal Professionals:

• VLEs coordinate with Panel Lawyers and Para Legal Volunteers (PLVs) to arrange timely legal consultations. They ensure that lawyers are available as per the scheduled appointments and handle any rescheduling if required.

Providing Feedback:

• VLEs collect feedback from litigants about their experience with the Tele-Law service. This feedback is essential for improving the quality of services and addressing any issues faced by the users.

Importance of VLEs in Rural and Remote Areas

VLEs are crucial for extending the reach of the Tele-Law service to rural and remote areas. Their local presence and understanding of the community dynamics make them an essential link between the legal system and the people. Here’s why VLEs are important:

Local Accessibility:

• VLEs ensure that legal services are accessible to individuals in remote locations who might otherwise face challenges in reaching legal professionals.

Building Trust:

• As members of the local community, VLEs build trust with the residents, encouraging them to seek legal advice without hesitation.

Empowering Communities: