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SBI Card Transaction Blocked, Unable to Connect with IVR Executives or Login to App

Understanding the Issue: Vidur Niti is experiencing a critical issue with their SBI credit card. They attempted a transaction which failed, citing that their card was blocked. Moreover, they are unable to connect with IVR executives to unblock the card, adding urgency due to the nature of their transaction. Additionally, Vidur mentions they are unable to log in to the SBI Card app, compounding their troubles.

How to Resolve the Issue:

Step 1: Contact SBI Card Support Immediately

Reach out to SBI Card support via direct message or private message on Twitter. Provide your contact details and a brief description of the issue, emphasizing the urgency due to the failed transaction and inability to connect with IVR executives.

Step 2: Provide Necessary Information

In your message to SBI Card support, include your full name, contact number, SBI credit card number, and details of the failed transaction. Mention that you're unable to log in to the SBI Card app as well, for a comprehensive understanding of the situation.

Step 3: Follow Up Promptly

After sending the message, regularly check for a response from SBI Card support. If necessary, follow up with additional messages, emphasizing the urgency of your situation and the need for immediate assistance.

Step 4: Follow Instructions from SBI Card Support

Once you receive a response from SBI Card support, carefully follow any instructions provided to troubleshoot the issue. They may guide you through the process of unblocking your card and resolving the login issue on the SBI Card app.

Step 5: Confirm Resolution

Once the issue is resolved, confirm with SBI Card support that your card has been unblocked, and you can successfully log in to the SBI Card app. Ensure that you're able to carry out transactions without any further complications.

Step 6: Take Preventive Measures

After resolving the immediate issue, consider taking preventive measures to avoid similar problems in the future. This may include regularly monitoring your card activity, updating contact information, and staying informed about security measures.

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