Feedback

Optimizing Sales Order Processing: Real-Time Inventory Visibility in Zoho Inventory

In Zoho Inventory, the current display of "stock on hand" during sales order creation lacks the crucial information about the actual inventory available for sale, causing inefficiencies in order processing. This resource addresses the need for real-time inventory availability visibility at the transaction level in Zoho Inventory to streamline the sales order entry process.

Question: How can Zoho Inventory enhance its sales order functionality to display real-time inventory availability, ensuring efficient order processing?

Answer: Zoho Inventory recognizes the importance of providing sales teams with accurate and real-time inventory availability information during the sales order creation process. Here's how Zoho Inventory can improve its functionality to display "available for sale" stock instead of "stock on hand" at the transaction level:

Real-Time Inventory Visibility:

• Zoho Inventory will display the "available for sale" stock instead of the "stock on hand" during sales order creation. This enhancement ensures that sales teams have access to accurate and up-to-date inventory availability information, streamlining the order entry process.

Transaction-Level Availability:

• Sales orders will reflect the actual inventory available for sale at the transaction level, providing sales teams with clear visibility into available stock quantities for each product. This eliminates confusion and ensures that sales representatives can make informed decisions while processing orders.

Column Customization Option:

• Zoho Inventory will introduce the option to customize columns in the items list, allowing users to include "available for sale" as a visible column. This customization empowers users to tailor their inventory views based on their specific requirements, further enhancing usability and efficiency.

Improved Lead Time Estimation:

• With real-time inventory availability displayed during sales order creation, sales teams can accurately estimate lead times for product delivery to customers. This enables proactive communication with customers regarding order fulfillment timelines, fostering trust and satisfaction.

Roadmap and Updates:

• Zoho Inventory has prioritized the development of this feature and is actively working on its implementation. Regular updates will be provided to the community to keep users informed about the progress and expected release timelines.

Benefits:

• Provides sales teams with real-time visibility into available inventory during sales order creation.
• Eliminates confusion by displaying actual inventory available for sale at the transaction level.
• Empowers users with column customization options for tailored inventory views.
• Enables accurate lead time estimation for improved customer communication and satisfaction.
• Demonstrates Zoho Inventory's commitment to enhancing user experience and efficiency.

Conclusion: By prioritizing the display of real-time inventory availability during sales order creation, Zoho Inventory aims to improve the efficiency and accuracy of order processing for businesses. This enhancement ensures that sales teams have access to up-to-date inventory information, enabling them to make informed decisions and deliver exceptional customer service. Users can expect regular updates on the progress of this feature as it moves through the development process.