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Minecraft Bedrock Edition License Transfer Issue: iPad to Windows 10

Platform: Minecraft Bedrock Edition (iPad, Windows 10)

Issue: Players encountering a discrepancy between their Minecraft Bedrock edition license on iPad and Windows 10 platforms. Despite owning the game and accessing realms on iPad via a Microsoft account, attempting to log in on Windows 10 prompts users to purchase the game again.

How to Solve:

License Incompatibility: Understand that Minecraft licenses are not transferable between platforms. Each platform (iPad, Windows 10) requires a separate purchase of the game.

Check Windows 10 Account: Ensure that you are logged in with the correct Microsoft account on the Windows 10 launcher. Sometimes, using a different account can lead to confusion about game ownership.

Purchase Confirmation: If you've previously purchased Minecraft Bedrock edition for Windows 10 with the same Microsoft account, confirm your purchase history. It's possible that the license is associated with a different account or that the purchase hasn't been recognized.

Contact Support: Reach out to Minecraft Support for assistance. Provide detailed information about your purchases, including receipts if available, and explain the issue you're facing. They may be able to resolve the discrepancy or provide further guidance.

Consider Platform Differences: Keep in mind any platform-specific features or limitations when purchasing Minecraft for different devices. While Bedrock edition offers cross-platform compatibility for gameplay, licenses are tied to the specific platform's marketplace.

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