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Issue with Purchasing Realms on Bedrock Edition: Payment Processed but Unable to Create Realm

beef boss and brat recently encountered frustration when attempting to purchase Realms on the Bedrock Edition of Minecraft. Despite the payment being processed successfully, they were unable to create a Realm as expected. Seeking resolution, they reached out to Mojang Support for assistance.

Platform: Minecraft Bedrock Edition

Issue: Payment Processed, Yet Unable to Create Realm

To address similar issues faced by users like beef boss and brat, consider the following steps:

Verify Payment Confirmation: Double-check the payment confirmation to ensure that the transaction for purchasing Realms on the Bedrock Edition was successfully processed. Review the payment method used and confirm that the payment was deducted from the appropriate account.

Restart Minecraft Bedrock Edition: Sometimes, restarting the Minecraft Bedrock Edition application can resolve issues related to Realms creation by refreshing the game's data and connections. Close the application completely and relaunch it to see if the Realms creation process can be initiated successfully.

Check Account Permissions: Ensure that the account used to purchase Realms has the necessary permissions and privileges to create and manage Realms. If using a child account or a restricted account, verify if any parental controls or restrictions are affecting the ability to create Realms.

Review Realms Setup Guide: Refer to the official Realms setup guide provided by Minecraft for the Bedrock Edition. This guide may contain specific instructions or troubleshooting steps for resolving issues encountered during the Realms creation process, such as addressing payment-related issues or account settings.

Contact Minecraft Support: If the issue persists despite attempting the above steps, reach out to Minecraft Support for further assistance. Provide detailed information about the problem encountered, including any error messages or prompts received during the Realms creation process, to facilitate troubleshooting and resolution.

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