If you're someone who has recently subscribed to MTNL Delhi's Communication Plus Services or are considering doing so, you might feel overwhelmed by the various options available. These services are designed to make your life easier, but understanding how to use them can be confusing, especially if you’re not familiar with the technical terms or the importance of these features.
This guide is here to help. We’ll walk you through each service, explaining it in simple terms so that you can take full advantage of what MTNL has to offer. Our goal is to make sure you feel confident and informed, even if you’re new to these kinds of services.
What is Call Alert? Call Alert is a free service that allows you to receive another call even when you are already in conversation. When a second call comes in, you’ll hear a short “pip-pip” tone alerting you.
How to Use It:
Why It's Important: This service ensures that you never miss an important call, even when you're already on the line. It’s especially useful for those who have busy schedules and need to stay connected.
What is the Wake-up Call Service? This service allows you to set a reminder or wake-up call at a pre-determined time. Think of it as having a personal alarm clock that calls you.
How to Use It:
Why It's Important: Whether you have an early morning meeting or a crucial task you don’t want to forget, this service helps you stay on track. It’s a simple way to ensure that you’re always prepared.
What is Dynamic STD/ISD Control? This feature gives you complete control over outgoing STD/ISD calls by allowing you to lock or unlock your phone using a four-digit secret code.
How to Use It:
Why It's Important: This is a great security feature, especially if you’re worried about unauthorized people making expensive long-distance calls from your phone. It gives you peace of mind and control over your phone bill.
For just Rs. 20 per month, you can access additional services that offer even more convenience and control. Here's how you can benefit from these paid services:
What is a Hotline Service? The Hotline service lets you instantly connect to a pre-determined number of your choice without dialing.
How to Use It:
Why It's Important: This is ideal for emergencies or for frequently called numbers, like a family member or a business contact. It saves time and ensures you can quickly reach the person you need.
What is Call Forwarding? Call Forwarding allows you to transfer incoming calls from your phone to another number.
How to Use It:
Why It's Important: This service is incredibly useful when you’re away from your phone but don’t want to miss any important calls. You can forward calls to your mobile or another landline.
What is Abbreviated Dialing? Abbreviated Dialing allows you to assign a short, 1 or 2-digit code to frequently dialed numbers.
How to Use It:
Why It's Important: This service saves time and makes it easier to connect with important contacts. It’s especially helpful for those who regularly dial long-distance or international numbers.
To start using these services, you can visit your nearest MTNL Divisional Customer Service Centre. For paid services, you simply need to submit a plain paper application.
We understand that these services may seem complicated at first, but they are designed to make your life easier. By taking a few minutes to set them up, you can save time, reduce stress, and ensure that you’re always connected when it matters most. If you need further assistance, don’t hesitate to contact your local MTNL office, where representatives will be happy to help you.
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