How to Update Mobile Number and Email on Uttarakhand Jal Sansthan Website: A Step-by-Step Guide

Updating your contact information, such as mobile number and email, is essential for receiving timely updates and notifications from the Uttarakhand Jal Sansthan (UJS). In this guide, we will walk you through the process of updating your mobile number and email on the UJS website. Follow these simple steps to ensure your information is up-to-date.

Step 1: Visit the UJS Portal

• Open your web browser and go to the official Uttarakhand Jal Sansthan website: UJS Portal.

Step 2: Access the Update Section

• On the homepage, look for the option that says "Add/Update Mobile No. and Email" and click on it. This will direct you to the update page.

Step 3: Select Information to Update

• You will see three options:
  • Mobile Number
  • E-Mail
  • Both (Mobile & Email)
• Select the option that corresponds to the information you want to update.

Step 4: Enter Consumer Code

• Enter your Consumer Code (उपभोक्‍ता संख्‍या). Note that you only need to enter the last 7 digits of your consumer code.

Step 5: Enter Demand Number

• Enter your Demand No (मांग संख्‍या). This is usually found on your water bill or related documents.

Step 6: Select Collection Center

• Click on the drop-down menu labeled "Select Collection Center (संग्रह केन्‍द्र)" and choose your appropriate collection center from the list provided.

Step 7: Complete Captcha

• Enter the text shown in the captcha image to verify that you are not a robot.

Step 8: Submit the Information

• After filling in all the required fields, click on the "Submit" button to update your information.

Tips for Successful Update

• Double-check the Information: Ensure all details entered are accurate to avoid any issues.
• Keep Your Bill Handy: Having your water bill will make it easier to find your consumer code and demand number.
• Secure Connection: Use a secure and stable internet connection to avoid disruptions during the update process.

Contact Customer Care

• If you face any issues while updating your information, you can contact the UJS customer care at 1800 180 4100 or 1916 (Toll-Free).

Conclusion

Updating your mobile number and email on the Uttarakhand Jal Sansthan website is a straightforward process that ensures you receive all important notifications and updates. By following the steps outlined in this guide, you can easily keep your contact information current and stay informed about your water supply and billing details.

Frequently Asked Questions (FAQs)

Q: What should I do if I forget my consumer code or demand number?

A: You can find these details on your water bill or any communication sent by UJS. If you still have trouble, contact UJS customer care for assistance.

Q: Can I update both my mobile number and email simultaneously?

A: Yes, you can select the "Both (Mobile & Email)" option to update both pieces of information at the same time.

Q: Is there any fee for updating my contact information?

A: No, updating your contact information on the UJS portal is free of charge.