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How to Transfer Your LPG Connection

Transferring your LPG connection can seem daunting, but with the right information, the process can be straightforward. Whether you're moving within the same city or to a different city or state, this guide will walk you through the steps to transfer your LPG connection.

A) Transfer Within the City

If you are transferring your LPG connection within the same city, follow these steps:

Obtain e-Customer Transfer Advise (e-CTA):

• Visit your existing distributor with your Subscription Voucher (SV).
• The distributor will issue an e-CTA (Authorization Code), valid for 3 months from the date of issue.

Produce SV and Authorization Code:

• Present your SV and the Authorization Code to the new distributor.
• The new distributor will enroll you as a customer and endorse your original SV.

Retain Equipment:

• You do not need to surrender your equipment (cylinder and regulator). Carry them with you to the new distributor.

B) Transfer Outside the City/State

If you are transferring your LPG connection to a different city or state, follow these steps:

Obtain Termination Voucher (TV):

• Visit your current distributor to surrender your equipment (cylinder/s and regulator).
• The distributor will issue a Termination Voucher (TV) and refund the deposit amount mentioned in the SV.
• The TV is valid for one year from the date of issue.

Retain Your Domestic Gas Consumer Card:

• Do not surrender your Domestic Gas Consumer Card. It can be used at your new location after endorsement by the new distributor.

Reconnect at New Location: