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How to Set Up Your Jabra Biz 2400 II USB Mono BT MS with Avaya Equinox/IX Workplace
The Jabra Biz 2400 II USB Mono BT MS is a professional-grade headset designed for optimal audio quality and comfort during long calls. If you're using Avaya Equinox or Avaya IX Workplace for communication, you can seamlessly integrate your Jabra device for an enhanced audio experience. This guide will walk you through the steps to set up your Jabra device with Avaya Equinox/IX Workplace, ensuring that your headset is configured correctly for microphone, sound, and ringtone settings.
Step-by-Step Setup Guide
To configure your Jabra Biz 2400 II USB Mono BT MS with Avaya Equinox or Avaya IX Workplace, follow these steps:
Open Avaya Equinox/IX Workplace Settings:
- Launch the Avaya Equinox or Avaya IX Workplace application on your computer.
- Navigate to the top right corner of the Avaya window and click on the Settings icon.
Access User Preferences:
- In the Settings menu, click on User Preferences.
- From the dropdown options, select Audio / Video.
Select Your Jabra Device:
- Under the Audio / Video section, you will see three options: Microphone, Sound, and Ringtone.
- For each of these options, click on the dropdown menu and select your Jabra Biz 2400 II USB Mono BT MS.
- If you are using a Jabra device with a connected Link adapter, make sure to select the Link adapter as well.
Save Your Settings:
- After selecting your Jabra device for all three options, ensure that you save your changes.
- Your Jabra Biz 2400 II USB Mono BT MS is now configured to work with Avaya Equinox/IX Workplace.
Troubleshooting Tips
- No Audio or Microphone Issues: If you experience issues with audio or the microphone not working, double-check that the correct Jabra device is selected under each setting. Restarting the Avaya application may also help.
- Firmware Update: Ensure your Jabra device's firmware is up to date. You can check for updates using the Jabra Direct software.
- Test Your Setup: Make a test call to ensure that the microphone, sound, and ringtone settings are working correctly with your Jabra Biz 2400 II USB Mono BT MS.
Conclusion
Setting up your Jabra Biz 2400 II USB Mono BT MS with Avaya Equinox or Avaya IX Workplace is a straightforward process that ensures clear communication during your calls. By following the steps outlined above, you can quickly configure your headset for optimal performance, enhancing your experience with Avaya's communication tools.
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