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How to Retrieve Your Password on SafeTravel

If you've forgotten your password for your SafeTravel account, don't worry. Follow these steps to retrieve it:

Step 1: Visit the Forgotten Password Page

Open your web browser and go to the Forgotten Password page of SafeTravel. You can access it directly using the following link: Forgotten Password.

Step 2: Enter Your Email Address

On the Forgotten Password page, you'll see a field labeled "Email Address." Enter the email address you used to register your SafeTravel account.

Step 3: Save and Continue

After entering your email address, click on the "Save and Continue" button to proceed with the password retrieval process.

Step 4: Check Your Email

SafeTravel will send you an email containing further instructions on how to reset your password. Check your email inbox (and spam/junk folder, if necessary) for this message.

Step 5: Follow the Instructions

Open the email from SafeTravel and follow the instructions provided to reset your password. This may involve clicking on a link provided in the email and following the on-screen prompts.

Step 6: Reset Your Password

Once you've accessed the password reset page, follow the prompts to choose a new password for your SafeTravel account.

Step 7: Log In With Your New Password

After successfully resetting your password, return to the SafeTravel login page and log in to your account using your new password.

Step 8: Need Further Assistance?

If you encounter any issues during the process or have trouble accessing your account, you can contact SafeTravel support for further assistance. You can find contact information for the Wellington office or the nearest New Zealand Embassy or High Commission on the Forgotten Password page.