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How to Resolve Erroneous Paytm UPI Transactions Securely with SBI

How to Safely Resolve Incorrect Transaction Issues: Guidance for Paytm UPI Users

Introduction: Encountering an erroneous transaction can be concerning, but it's essential to handle it promptly and securely. This guide provides step-by-step instructions on how to address and resolve incorrect transactions made via Paytm UPI, ensuring a smoother resolution process while safeguarding sensitive information.

Initial Steps to Address Incorrect Transactions:

Verification of Transaction Details:

• Verify the transaction details, including the transaction reference number (Tr. #), date, and recipient's details provided in the transaction message.

Communication with the Sender:

• Contact the sender (in this case, Ramchandra Sharma) to inform them about the erroneous transaction and request their cooperation in resolving the issue.

Steps to Resolve the Issue with SBI:

Direct Messaging SBI:

• Follow SBI's advice and refrain from sharing sensitive banking or personal information publicly.
• Delete the original post containing sensitive details to mitigate any potential risks.
• Repost the issue, excluding any sensitive information, and contact SBI via Direct Message (DM) for assistance.

Providing Necessary Information to SBI:

• In the DM to SBI, provide essential transaction details such as the transaction reference number, date, recipient's account details (name, account number, IFSC), and any relevant communication with the sender (Ramchandra Sharma).

Cooperation with SBI:

• Cooperate with SBI's instructions and provide any additional information or documentation requested for the resolution process.
• Remain patient and vigilant throughout the process, ensuring timely responses to any queries from SBI.

Preventive Measures for Future Transactions: