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How to Reset Your Password on Immigration.govt.nz

If you've forgotten your password for Immigration.govt.nz online services, don't worry! Follow these simple steps to reset it quickly and regain access to your account:

Step 1: Visit the Online Services Login Page

Open your web browser and go to the Immigration.govt.nz online services login page at https://www.immigration.govt.nz/formshelp/skilled-migrant/online-services-login.

Step 2: Access the Forgotten Password Function

Look for the "Forgotten Password" option, usually available from the left-hand menu. Click on it to access the password reset function.

Step 3: Enter Your Username and Secret Question

You'll be prompted to enter your username and answer the secret question that you chose during registration. Provide this information accurately.

Step 4: Submit Your Request

After entering your username and answering the secret question, click on the "Submit" or "Reset Password" button to submit your password reset request.

Step 5: Check Your Email

If your submission is successful, you should receive an email with further instructions on how to reset your password. Check your inbox for an email from Immigration.govt.nz.

Step 6: Reset Your Password

Follow the instructions provided in the email to reset your password. You may be directed to a secure page where you can set a new password for your account.

Step 7: Log In With Your New Password

Once you've successfully reset your password, return to the login page and enter your username along with your new password to access your account.

Step 8: Contact Support if Needed

If you encounter any difficulties during the password reset process or if you've forgotten your username, you can contact the Immigration Call Centre at 0508 55 88 55 for assistance.

Remember to keep your login details secure and avoid sharing them with anyone to protect the security of your account.