If you've forgotten your password for your Charities Register account, don't worry. Follow these steps to reset it:
Open your web browser and navigate to the Forgotten Password page of the Charities Register. You can access it directly using the following link: Forgotten Password.
On the Forgotten Password page, you'll see a field labeled "Registration Number." Enter your charity registration (CC) number. If you're unsure about your charity registration number, you can find it by searching for the name of your charity on the Charities Register.
After entering your registration number, click on the button to submit your password reset request.
Charities Register will send an email to the primary contact provided by your charity. This email will contain a link that you can click on to change your password. If you're unsure who the primary contact for your charity is, you can contact Charities Services on 0508 CHARITIES (0508 242 748) or email them at info@charities.govt.nz.
Open the email from Charities Register and click on the provided link to reset your password.
Follow the instructions on the password reset page to set a new password for your Charities Register account.
After successfully resetting your password, return to the Charities Register login page and log in to your account using your new password.
If you encounter any issues during the process or have trouble accessing your account, you can contact Charities Services for further assistance at the provided contact details.
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