How to Reset Your HSHS Password Using the Self-Service Password Reset (SSPR) Portal

Managing your password is crucial to maintaining the security of your HSHS (Hospital Sisters Health System) account. This guide will walk you through the steps to reset your password using the Self-Service Password Reset (SSPR) portal, whether you remember your current password or not.

Step 1: Register for Self-Service Password Reset (SSPR)

Before you can reset your password, you must register for the Self-Service Password Reset portal. Follow these steps:

1. Visit the Registration Page: Go to https://mysignins.microsoft.com/security-info.
2. Add Sign-in Methods: Choose the 'Add sign-in method' option and register at least two methods besides your password method.
3. Download the Authenticator App: If you choose the Microsoft Authenticator app, download it from your mobile device's App Store or Google Play Store.
4. Complete Registration: Follow the on-screen instructions to complete the registration process.

Step 2: Reset Your Password When You Know It

If you remember your current password and wish to change it:

1. Access the Password Reset Page: Go to https://mysignins.microsoft.com/security-info.
2. Select 'Change': Click on the 'Change' link to initiate the password reset process.
3. Enter Your New Password: Type your new password in both the 'New Password' and 'Confirm New Password' fields.
4. Submit: Click 'Submit' to finalize your password reset.

Step 3: Reset Your Password When You Don't Know It

If you have forgotten your password and need to reset it:

1. Access the Reset Page: Visit https://passwordreset.microsoftonline.com.
2. Complete the Required Fields: Fill in the necessary information as prompted.
3. Create a New Password: Enter your new password in the required fields.
4. Submit: Click 'Submit' to reset your password.

Important Tips for Creating Secure Passphrases

To enhance security, consider using a passphrase instead of a traditional password. Here are some tips: