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How to Register for a Kingston Transit Card: A Step-by-Step Guide for Kingston Residents

Registering for a Kingston Transit Card is essential for residents who frequently use public transportation in Kingston, Ontario. Whether you are a student, senior, or a daily commuter, this guide will help you navigate the registration process for obtaining a new or replacement transit card. The Kingston Transit Card offers convenient and cost-effective options for unlimited travel, multi-ride passes, and special fare types. This guide will walk you through each step, ensuring you can easily complete the registration and start enjoying the benefits of Kingston Transit.

Step-by-Step Instructions:

Step 1: Determine the Type of Card You Need

Kingston Transit offers several types of cards based on your travel needs. Before filling out the registration form, identify the appropriate card type:

• New Card: If you are applying for a transit card for the first time, select this option. A fee applies.
• Replacement Card: If your card is lost, stolen, or damaged, choose this option to receive a replacement card. A fee applies.
• Updating Info: If you need to update your personal information, select this option.

Step 2: Choose Your Classification

Kingston Transit provides various pass options based on your travel frequency:

• Multi-Ride Pass: Ideal for those who travel occasionally, allowing multiple rides without committing to a monthly pass.
• Monthly Pass - Unlimited Travel: Best for daily commuters who need unlimited travel throughout the month.
• Commuter Pass – Monthly Weekdays: Designed for individuals who only travel on weekdays.

Step 3: Select Your Fare Type

Kingston Transit offers different fare types based on age and eligibility:

• Adult: Standard fare for individuals over 24 and under 65.
• Student: Available for high school students (Grades 9 to 12) attending specified schools in Kingston.
• Affordable Transit Pass (ATP): For eligible low-income residents, the expiry date on your My Kingston Card is required.
• Youth: For individuals aged 15-24 years; proof of age is required.
• Senior: For residents aged 65 and older; proof of age is required.

Step 4: Fill Out the Registration Form

Accurately complete the registration form with the following details:

• Personal Information: Include your first name, middle name, last name, home address, city, province, postal code, telephone or cell number, and email address.
• School Information (if applicable): Select your high school from the list provided or specify if your school is not listed.
• Employer (if applicable): Provide your employer’s name.
• Date of Birth: Required for Youth, ATP Youth, Senior, and ATP Senior cards. Ensure you have proof of age to qualify for these categories.

Step 5: Understand the Terms and Conditions

Before submitting your application, review the terms and conditions:

• The Kingston Transit Card remains the property of Kingston Transit and can be revoked for misuse.
• The card must be shown upon request by Kingston Transit staff.
• Monthly Transit Cards and High School Bus Passes are non-transferable and can only be used by the person listed on the form.

Step 6: Submit Your Application

Once you’ve completed the form, sign and date it. Submit your application to Kingston Transit:

• In-Person Submission: Visit the Kingston Transit office to submit your form.
• Mail Submission: Send your completed form to Kingston Transit, ensuring it arrives before the deadline.

Troubleshooting Tips

• Lost or Stolen Cards: If your card is lost or stolen, report it immediately to Kingston Transit at 613-546-0000 to prevent unauthorized use.
• Proof of Age: Ensure you have valid proof of age when applying for Youth, Senior, or ATP fare cards to avoid delays in processing.
• Updating Information: If you move or change schools, use the ‘Updating Info’ option to keep your card details current.

FAQ Section

Q1: How much does it cost to get a new or replacement Kingston Transit Card? Fees apply for both new and replacement cards. The exact fee can be confirmed by contacting Kingston Transit directly.

Q2: What should I do if my card is revoked? If your card is revoked due to misuse or misconduct, contact Kingston Transit to discuss your options. Depending on the situation, you may need to reapply for a new card.

Q3: Can I transfer my Monthly Transit Card to someone else? No, the Monthly Transit Card and High School Bus Pass are non-transferable and can only be used by the individual listed on the registration form.

Q4: What happens if I forget to bring my card on the bus? You will need to pay the standard fare for your ride if you do not have your card with you.

Q5: How do I qualify for the Affordable Transit Pass (ATP)? To qualify for the ATP, you must meet specific low-income criteria. The expiry date shown on your My Kingston Card is required when applying for the ATP fare.