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How to Handle Lost or Stolen District-Issued Devices: A Simple Guide for Students and Parents

If you've lost your district-issued Chromebook or it’s been stolen, don’t panic! This guide is here to help you understand what to do next. It’s important to act quickly to protect your information and avoid any additional costs. Follow these simple steps to make sure everything is handled correctly.

1. Report the Incident Immediately

The first thing you should do is report the loss or theft to your school’s main office or principal. You need to do this within 72 business hours to avoid penalties. Reporting promptly helps the school take necessary steps to protect your data and start the recovery process.

2. File a Police Report (If Stolen)

If your device has been stolen, it’s crucial to file a police report within 72 hours. This not only helps in tracking down the thief but also affects the replacement cost you might have to pay. Without a police report, you may be responsible for the full cost of the device, which could be up to $400.

3. Understand the Financial Responsibilities

If the device is lost, you’re responsible for paying the full replacement cost. For stolen devices, the replacement cost can be reduced if a police report is filed. Here’s a quick breakdown:

  • Without a police report: Full replacement cost ($400)
  • With a police report: Reduced replacement cost ($200)

4. Follow Up with School Administration

After reporting the loss or theft, stay in touch with your school’s administration to know the next steps. They might provide you with a temporary loaner device while your situation is being resolved. Also, check if there’s any additional paperwork you need to fill out.

5. Be Prepared for the Future

It’s important to be vigilant with your district-issued device. Here are some tips to prevent future loss or theft:

  • Always keep your device in a secure location when not in use.
  • Avoid leaving your device unattended in public or unsecured areas.
  • Consider opting for the optional insurance coverage offered by the school to minimize financial risks.

Conclusion

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