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How to Generate or Reset Your Password on the Jammu and Kashmir eProcurement System

The eProcurement System of the Government of Jammu and Kashmir offers a streamlined process for users to generate or reset their passwords. This step-by-step guide will walk you through the process to regain access to your account.

Steps to Generate or Reset Password

1. Access the Password Reset Page

• Visit the official eProcurement System portal.

• Navigate to the “Generate/Forgot Password” section available on the homepage.

 

2. Enter Your Login ID

• Type your Login ID into the designated field. This is the unique identifier used for accessing the eProcurement system.

 

3. Complete the CAPTCHA Verification

• Enter the CAPTCHA code displayed on the screen.

• If the code is unclear, click Refresh to generate a new CAPTCHA.

 

4. Request a Verification Code

• Click the “Send Verification Code” button.

• A one-time verification code will be sent to your registered mobile number or correspondence email address.

 

5. Enter the Verification Code

• Check your email or SMS for the code.

• Enter the code into the required field within 900 seconds (15 minutes) to proceed.

 

6. Reset Your Password

• After successful verification, you will be prompted to create a new password.

• Ensure your new password is strong and meets any specified criteria for security.

 

Key Points to Note

• The verification codes are valid for 900 seconds (15 minutes). If the code expires, you will need to request a new one.

• The platform is optimized for Internet Explorer 10 and above, with a screen resolution of 1024 x 768 for the best experience.

• For any technical assistance, contact the support team through the Contact Us section on the portal.

 

Tips for Creating a Strong Password

1. Length: Use at least 8-12 characters.

2. Combination: Include uppercase letters, lowercase letters, numbers, and special characters.

3. Avoid Predictability: Don’t use easily guessed information such as your name, date of birth, or simple sequences (e.g., 12345).

 

Frequently Asked Questions

1. What should I do if I don’t receive the verification code?

• Ensure that your registered mobile number or email address is active and accessible.

• Check your spam or junk folder in case the email was filtered.

• If the issue persists, contact technical support.

 

2. Can I use any browser to reset my password?

• The site is best viewed in Internet Explorer 10 or above. Using other browsers may impact functionality.

 

3. How do I update my correspondence email or registered mobile number?

• Contact the portal’s support team via the Contact Us section to update your registered details.