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How to Fill the MTNL Delhi ISDN BRA Order Form

Navigating through the complexities of the MTNL (Mahanagar Telephone Nigam Limited) ISDN BRA Order Form can be challenging, especially for those unfamiliar with technical terms or the telecom industry. This guide is designed to help individuals, businesses, and organizations fill out the ISDN BRA order form correctly, ensuring a smooth application process.

Who Should Read This Article?

This article is tailored for innocent individuals, businesses, and organizations applying for an ISDN Basic Rate Access (BRA) connection from MTNL in Delhi. Whether you are new to the process or just need clarity, this guide aims to simplify the steps for you.

Understanding the MTNL ISDN BRA Order Form

The form is divided into several sections, each capturing critical information required for processing your ISDN connection request. Below is a detailed breakdown of each section and how to fill it out:

A. Applicant Particulars

Title/Name of the Customer

• What to Enter: Your full name or the name of your company/firm/organization, starting with the last name or title.
• Why It Matters: This helps MTNL identify the applicant and ensures the correct processing of your request.

Name of Father/Husband/Group/Proprietor/Partner(s)

• What to Enter: The relevant name, depending on your status (individual or business entity).
• Why It Matters: Provides additional identification details necessary for verification.

Existing Working Connections

• What to Enter: List any existing MTNL or other telecom connections you have.
• Why It Matters: Helps MTNL understand your current telecom setup and integrate the new service.

Complete Installation Address

• What to Enter: Your full address where the ISDN connection will be installed.
• Why It Matters: Accurate installation details are critical for service activation.

Billing/Correspondence Address

• What to Enter: Provide this only if different from the installation address.
• Why It Matters: Ensures bills and correspondence are sent to the correct location.

E-mail Address

• What to Enter: Your current email address.
• Why It Matters: Important for digital communication and updates from MTNL.

Number of New Connections Required

• What to Enter: Specify how many ISDN lines you need.
• Why It Matters: MTNL needs to know the exact requirement to allocate the necessary resources.

Subscriber Category

• What to Enter: Select your category (e.g., Residential, Business, Government, PSU, etc.).
• Why It Matters: Different categories might have different tariff plans and processing requirements.

Tariff Plan Opted

• What to Enter: Choose the tariff plan that best suits your needs.
• Why It Matters: Ensures you are billed correctly according to your chosen plan.

Whether Subs. Fitting (Wiring) is Required from MTNL

• What to Enter: Indicate whether you need wiring services from MTNL (Yes/No).
• Why It Matters: Determines whether MTNL will handle the installation of internal wiring.

B. Additional Facilities Required

Tick Required Facilities

• What to Enter: Check the boxes for additional services like STD, ISD, Conferencing, Call Forwarding, etc.
• Why It Matters: Helps you customize your ISDN service according to your needs.

Telephone Instrument Required

• What to Enter: Choose if you need a telephone instrument from MTNL, and specify the type (Normal, CLIP, Cordless, etc.).
• Why It Matters: Ensures that the correct hardware is provided during installation.

C. Payment Details

1. Payment Information
   • What to Enter: Provide the details of the payment method (DD/Cheque No., date, drawn on which bank, branch, etc.).
   • Why It Matters: Correct payment details are crucial for processing your application without delays.

D. Recommendation Details

Subscriber/DSA Code

• What to Enter: Provide the telephone number of the subscriber or the DSA code that recommended MTNL to you.
• Why It Matters: This helps MTNL trace the referral or source of the application.

Your Contact Number

• What to Enter: Your phone number, indicating if it's a Personal Phone (PP).
• Why It Matters: Ensures MTNL can contact you if needed.

Old Telephone Number (if applicable)