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How to File a Grievance Redressal Form for PAHAL (DBTL) Scheme

The PAHAL (DBTL) Scheme ensures direct transfer of subsidies to LPG consumers. If you encounter any issues related to the scheme, you can file a grievance using the Grievance Redressal Form. This guide provides a detailed step-by-step process for filing the form, including necessary details and complaint categories.

Step-by-Step Process for Filing the Grievance Redressal Form

Download the Form:

• Access the Grievance Redressal Form for PAHAL (DBTL) Scheme from here.

Fill Out Consumer Details:

• Name of Consumer: Enter your full name.
• LPG Consumer No.: Provide your LPG consumer number.
• LPG ID: Enter your 17-digit LPG ID.
• Mobile No.: Provide your mobile number.
• Email ID: Enter your email address (if applicable).
• Bank Account No.: Provide your bank account number.
• Bank Name: Enter the name of your bank.
• Bank Branch Address: Provide the address of your bank branch.
• Aadhaar No. (12 digits): Enter your Aadhaar number (if applicable).

Details of Query/Complaint:

• Clearly state your grievance or complaint.
• Provide any relevant cash memo details (if applicable).
• Mention the date and bank transaction number for financial issues.

Sign the Form:

• Date and sign the form to validate your grievance.

Categories for Distributor Guidance: