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How to Create a New Account and Reset a Forgotten Password on the Mitigation Action Assessment Protocol (MAAP) Member Portal

Creating an account on the Mitigation Action Assessment Protocol (MAAP) Member Portal is a straightforward process. This guide will walk you through creating a new account, using a social account to sign up, and resetting a forgotten password.

Introduction

To utilize the Mitigation Action Assessment Protocol (MAAP), you need to register an account using your email address. Registration is free of charge. This guide will cover the following:

• How to create a new account
• How to create a new account using a social account (Google, LinkedIn, Facebook, or Microsoft)
• How to reset a forgotten password
• Where to get additional assistance

How to Register/Create a New Account

Go to the Member Portal Page

• Start by navigating to the Member Portal page of MAAP.

Select to Register a New Email Account

• At the bottom of the Sign-In box, choose the option to register a new email account. The Create Profile form will appear.

Enter Your Email Address

• Input your email address into the form.

Send Verification Code

• Click "Send verification code." You will receive an email with a verification code.

Verify the Code

• Return to the Member Portal and enter the received code into the Create Profile form.
• Click "Verify Code" to proceed.

Complete the Profile Form

• Fill in the additional requested information. You can change the email address for this profile if needed.
• Once done, click "Create."

Account Creation Confirmation

• Once your user account is created, you will be redirected to the target application with logged-in user details.

How to Register Using a Social Account (Google, Facebook, LinkedIn, Microsoft)

Select Social Account Login

• From the Member Portal Login page, choose a social account login option (e.g., Google).

Redirect to Social Account Login Page

• You will be redirected to the respective social account login page.

Enter Email Address

• Enter your email address. If you have multiple accounts, select the appropriate one.

Enter Password

• Provide your password and click "Sign-in."

Grant Permission

• If authentication is successful, grant permission to the World Bank Group to access basic details from your social account.
• Click "Allow."

Complete Registration Form

• After user consent, the Member Portal registration form will be displayed. Provide the required details and select "Continue."

Logout

• Once done, click "Logout."

How to Reset a Forgotten Password

Select Forgot Your Password?

• On the login page, select "Forgot your password?" to be presented with the Forgot Password screen.

Enter Registered Email Address

• Input the email address registered with The World Bank.

Send Verification Code

• Click "Send verification code." A verification code will be sent to your email.

Return to Forgot Password Screen

• Return to the Forgot Password screen and enter the verification code received.

Verify the Code

• Select "Verify Code." After verification, two fields will be displayed: New Password and Confirm New Password.

Enter New Password

• Enter your new password in both fields and select "Continue." Your password will be reset, and you will be redirected to the Member Portal site.

Where to Obtain Help

If you encounter any difficulties signing into the Member Portal, you can contact the support team at ITHelp@worldbankgroup.org for assistance.