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How to Contact Zouk Customer Support

Zouk is a proudly Indian brand known for its stylish and vegan bags, wallets, and footwear. Whether you have questions about your order, need help with a product, or are interested in bulk purchasing, this guide will help you reach out to Zouk’s customer support team.

Contact MethodDetailsOperating HoursDirect Links
Email Support (General)online@zouk.co.in24/7Email Link
Email Support (Bulk Orders)corporatesales@zouk.co.in24/7Email Link
Phone Support+91 806945452110:00 AM - 7:00 PM (Mon-Sat)-
Website Contact FormSubmit inquiries via the Contact Us page24/7Contact Form
Physical AddressK6, First Floor, Shree Arihant Complex, Reti Bunder Road, Kalher, Bhiwandi, Thane, MaharashtraOffice hours-

Contact Methods:

Email Support:

  • General Queries: online@zouk.co.in
    • Purpose: Best for order and product-related queries.
    • Response Time: Typically within 24 to 48 working hours.
  • Bulk Purchases: corporatesales@zouk.co.in
    • Purpose: For bulk purchase inquiries (10 or more items). A sales specialist will contact you.

Phone Support:

  • Phone Number: +91 8069454521
    • Availability: Monday to Saturday, 10:00 AM to 7:00 PM
    • Purpose: For direct assistance regarding orders or product inquiries.

Physical Address:

  • Address: K6, First Floor, Shree Arihant Complex, Reti Bunder Road, Kalher, Bhiwandi, Thane, Maharashtra - 421302
    • Purpose: For any in-person inquiries or correspondence.

Website Contact Form:

  • Contact Us Page: Visit here
    • Purpose: For general inquiries, feedback, or support requests via the website.

Tips for Contacting Zouk:

  • Provide Complete Details: When contacting Zouk, especially via email, include your order number, contact details, and a detailed description of your inquiry for a quicker resolution.
  • Bulk Orders: If you are planning to place a bulk order, provide specific details like product type, quantity, and any customization needs when emailing the corporate sales team.
  • Use the Contact Form: For general questions, the contact form on the website is an easy way to get in touch with Zouk’s support team.

Troubleshooting Common Issues:

  • Order Status: To track your order, visit the Track Your Order page.
  • Exchange & Returns: Review the Exchange & Return Policy if you need to return or exchange a product. Contact customer support if you need further assistance.
  • Product Information: For specific product-related queries, such as materials used or care instructions, refer to the product pages on the Zouk website.

FAQ Section:

How can I track my order?

  • You can track your order by logging into your account on the Zouk website here.

What is Zouk’s return policy?

  • Zouk offers a detailed return and exchange policy. Visit here for more information.

Can I place a bulk order?

Is there a Zouk store near me?

How long does it take to receive a response from Zouk’s customer support?

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