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How to Contact UP Electronics Corporation Limited (UPLC) Customer Support

Reaching out to UP Electronics Corporation Limited (UPLC) can be essential for various reasons, whether it's for technical support, legal compliance, or general inquiries. Understanding how to contact UPLC through their different communication channels ensures you get the assistance you need efficiently. This guide will help you navigate UPLC's contact methods, provide useful tips, and troubleshoot common issues.

Contact Methods

Phone

  • Technical Support: Call 7518980077 for technical-related inquiries.
  • Legal and Compliance Support: Reach out to 1800-121-1250 for legal matters.
  • General Inquiries: For general queries or policy-related support, dial 0522-4130303, Ext.-302.
  • Office Phone Numbers: 0522-2286809, 2286812, 4130303.

Email

  • General Contact: Send your queries to info@itpolicyup.gov.in.
  • Policy-Related Support: Use the same email address for policy-related support.

FAX

  • Send FAXes to: 0522-2288583.

Social Media

Tips for Contacting UPLC

  • Have Relevant Information Ready: Before contacting UPLC, ensure you have any necessary details at hand, such as your account information, reference numbers, or specific details about your issue.
  • Be Clear and Concise: When explaining your issue, be as specific and clear as possible to expedite the resolution process.
  • Follow Up: If you do not receive a response within a reasonable timeframe, don’t hesitate to follow up.

Troubleshooting Common Issues

  • Long Wait Times: If you experience long wait times on the phone, try calling during off-peak hours. Also, consider using email or social media for quicker responses.
  • Unanswered Emails: If your email goes unanswered, ensure it’s sent to the correct address. Follow up if you don’t receive a response within 48 hours.

FAQ

Q1: What should I do if I can't reach UPLC by phone? A1: If phone lines are busy, try contacting them via email or social media. You may also check their website for any updates on communication issues.

Q2: How long does it take to get a response from UPLC via email? A2: Typically, responses are received within 48 hours. If you don’t hear back within this time, follow up on your email.

Q3: Can I contact UPLC outside of working hours? A3: UPLC’s working hours are from 10:00 AM to 06:00 PM on working days. For urgent matters, try reaching out via social media.

Q4: What information should I include in my initial contact? A4: Include your name, contact details, specific issue or inquiry, and any relevant reference numbers or documentation.

Conclusion

Contacting UP Electronics Corporation Limited (UPLC) is straightforward with the right information and channels. Whether you need technical support, legal assistance, or general inquiries, utilize their phone, email, or social media options for effective communication. Remember to provide all necessary details and follow up if needed. For more information, visit their StartinUp Portal.

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