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How to Contact University of Michigan Benefits Office

The University of Michigan Benefits Office provides comprehensive support to faculty, staff, and retirees regarding benefits and well-being programs. If you need assistance or have questions about your benefits, here is how you can contact them.

1. Contact Information

Phone: You can reach the Benefits Office at 734-615-2000 locally, or 866-647-7657 (toll-free for off-campus long-distance calling).
For University of Michigan Ann Arbor campus callers, dial 5-2000.

Fax: Send documents via fax to 734-763-0363.

Email: For inquiries, you can visit the official website at hr.umich.edu/benefits-wellness.

2. Customer Care Hours

SSC - HR Customer Care representatives are available to assist you by phone during the following hours:

  • Monday to Friday:
    • 8 a.m. to 1 p.m.
    • 1 p.m. to 2 p.m.

3. Office Location

For in-person visits or mailing inquiries, you can find the Benefits Office at the following address:

University of Michigan Benefits Office
Wolverine Tower – Low Rise G405
3003 South State Street
Ann Arbor, MI 48109-1278
USA

4. Nondiscrimination Policy

The University of Michigan is an equal opportunity employer and abides by a nondiscrimination policy, ensuring equal access and opportunities for all. For more details or to report complaints, contact the Equity, Civil Rights, and Title IX Office at:

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