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How to Contact United Drilling Tools Ltd. Customer Support

United Drilling Tools Ltd. is a leading manufacturer and service provider in the oil drilling equipment industry. If you are a customer, investor, or stakeholder, you might need to contact them for a variety of reasons including product inquiries, service requests, or investor relations. Here’s how you can reach United Drilling Tools Ltd. effectively.

Contact Methods

1. Phone Support

• Numbers:
  • +91-120-4842400
  • +91-120-4162715
  • +91-120-4729610
• How to use: Dial the appropriate number based on your query. Use the prefix 91-120 if calling from outside India, 0120 if calling from outside the state, and 0120 if calling from New Delhi.
• Best Time to Call: Weekdays from 9 AM to 5 PM IST to avoid long wait times.

2. Email Support

• Email Address: ENQUIRY@UDTLTD.COM
• How to use: Send your queries or concerns with a clear subject line and detailed message. Include any relevant documents or previous correspondence.
• Response Time: Expect a response within 24 to 48 hours.

3. Postal Mail

• Address: Head Office, 26th Floor, Astralis Tower, Supernova Complex, Sector-94, Noida - 201301, Distt. G B Nagar, Uttar Pradesh, India
• When to use: For official correspondence or when required to send physical documents.

4. Fax Communication

• Fax Number: +91-120-2462675
• How to use: Send documents via fax if required for your communication.

5. Official Website

• URL: WWW.UDTLTD.COM
• How to use: Access the website for detailed information on products and services, and use the contact form for additional inquiries.

Preparation Tips

• Information to Have Ready: Account details, product information, transaction records, and details of previous interactions with United Drilling Tools Ltd.
• Documentation: Keep copies of all written communications, receipts, contracts, and relevant emails handy when making a call or writing an email.

Troubleshooting Common Issues

• Long Wait Times: Calling early in the morning right after opening or later in the afternoon before closing can help reduce wait times.
• Unanswered Emails: If you don’t receive a response to your email within 48 hours, consider a follow-up email or a phone call for urgent matters.

FAQs

Q1: How can I get updates on my service requests?

A1: Regular updates will be communicated via the email used during the service request submission. You can also call customer support for real-time updates.

Q2: Who do I contact for technical support with my equipment?

A2: Technical support can be reached via the customer service numbers provided. Be sure to have your product model and serial number ready for quicker assistance.