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How to Contact the Office of the Commissioner for Entrance Examinations, Kerala
If you’re applying for the Integrated Five Year LLB course or any other exam conducted by the Office of the Commissioner for Entrance Examinations (CEE) in Kerala, you may need to contact them for various reasons. Whether you have a query about your application, need to correct details, or seek general information, this guide will help you reach out effectively.
Contacting the Office of the Commissioner for Entrance Examinations (CEE), Kerala
Why You Might Need to Contact CEE Kerala
Candidates applying for courses under the CEE Kerala often need to contact the office for issues such as:
- Correcting details in their application, like photos or signatures.
- Checking the status of their application or exam results.
- Clarifying doubts about exam schedules or eligibility criteria.
- Resolving technical issues on the CEE Kerala website.
The CEE provides several methods to contact their office, each suitable for different types of inquiries.
Methods to Contact CEE Kerala
1. Phone Contact
The most direct way to get in touch with CEE Kerala is by calling their official helpline.
- Helpline Number: 0471-2525300
- Available Hours: Office hours typically run from 9:00 AM to 5:00 PM IST, Monday through Friday.
Tips for Calling:
- Have your application number and personal details (such as name and date of birth) ready.
- Be prepared for possible wait times, especially during peak application periods.
2. Email Contact
You can also contact CEE Kerala via email for non-urgent queries or to provide documentation.
- Official Email Address: ceekinfo.cee@kerala.gov.in
Tips for Emailing:
- Include your application number and a clear subject line (e.g., "Correction Request: Application No. XXXXX").
- Attach relevant documents if required (e.g., updated photos, ID proof).
- Allow 24-48 hours for a response, and check your spam folder for replies.
3. Website Contact Portal
For issues related to specific exams or applications, CEE Kerala provides an online portal where you can log in and manage your application.
- Website: CEE Kerala Official Website
- How to Use:
- Visit the website and click on the relevant exam link (e.g., "Integrated Five Year LLB 2024 - Candidate Portal").
- Log in using your Application Number and Password.
- Use the 'Memo Details' menu to address issues like photo or signature corrections.
Tips for Using the Portal:
- Ensure your internet connection is stable.
- If you encounter technical issues, try clearing your browser cache or switching browsers.
4. Social Media Contact
CEE Kerala may also provide updates and respond to inquiries via their official social media channels.
- Facebook: Check if there’s an official CEE Kerala Facebook page for updates.
- Twitter: Look for official CEE Kerala Twitter handles for the latest announcements.
Tips for Social Media:
- Use direct messaging for specific inquiries, but do not share sensitive personal information publicly.
- Follow their pages for updates on application deadlines and exam dates.
Troubleshooting Common Contact Issues
- Long Wait Times: Try calling early in the morning or later in the afternoon when call volumes may be lower.
- Unanswered Emails: If you don’t receive a response within 48 hours, follow up with a polite reminder.
- Website Issues: If the website is down or unresponsive, try accessing it during off-peak hours or using a different device.
Frequently Asked Questions (FAQs)
Q: What should I do if I lose my Application Number?
A: You can retrieve your Application Number by visiting the CEE Kerala website and using the 'Forgot Application Number' feature, or by contacting the helpline.
Q: How can I check if my photo/signature correction was successful?
A: After submitting the corrected photo/signature, log in to the portal after 24 hours to verify if the corrections have been accepted.
Q: Can I contact CEE Kerala on weekends?
A: CEE Kerala’s office is typically closed on weekends and public holidays, so it’s best to contact them during regular business hours.
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