Feedback

How to Contact the Office of the Commissioner for Entrance Examinations, Government of Kerala

The Office of the Commissioner for Entrance Examinations (CEE), Government of Kerala, is responsible for conducting various entrance examinations for admission to professional courses in Kerala. Whether you need assistance with exam-related queries, application procedures, or specific results, knowing how to contact CEE Kerala is essential. 

Contact Method	Details
Phone (General Helpline)	0471-2525300, 0471-2332120, 0471-2338487 (10:00 AM to 5:00 PM)
Phone (Citizen Call Centre)	0471-155300 (BSNL only), 0471-2115054, 0471-2115098, 0471-2335523 (24/7)
Email	ceekinfo.cee@kerala.gov.in
Physical Address	The Commissioner for Entrance Examinations, 7th Floor, KSRTC Bus Terminal Complex, Thampanoor, Thiruvananthapuram-695 001, Kerala, India

This guide provides detailed instructions on how to reach out to CEE Kerala through various contact methods, ensuring you can get the help you need quickly and efficiently.

Contact Methods

1. Phone Contact

You can directly contact the CEE Kerala office via the following phone numbers:

General Helpline (Available from 10:00 AM to 5:00 PM):

• 0471-2525300
• 0471-2332120
• 0471-2338487

Citizen Call Centre (24 Hours Helpline):

• 0471-155300 (from BSNL only)
• 0471-2115054
• 0471-2115098
• 0471-2335523 (from all networks)

When contacting via phone, it’s recommended to have your application number or registration ID ready for faster assistance.

2. Email Contact

For detailed queries or issues that require documentation, you can reach out to CEE Kerala via email at ceekinfo.cee@kerala.gov.in. When emailing, ensure you include relevant details such as your name, application number, and specific query to facilitate a prompt and accurate response.

3. Physical Address

For in-person visits or mailing documents, you can visit or send correspondence to the following address:

The Commissioner for Entrance Examinations
7th Floor, KSRTC Bus Terminal Complex,
Thampanoor,
Thiruvananthapuram-695 001,
Kerala, India

Tips for Contacting CEE Kerala

• Have Your Details Ready: Always keep your application number, registration ID, and any other relevant information handy before making contact.
• Choose the Right Time: If you are calling, try to reach out during non-peak hours (e.g., early morning) to avoid long wait times.
• Be Clear and Concise: Clearly state your issue or query to ensure a swift resolution.

Troubleshooting Common Issues

• Long Wait Times on Phone: If you experience long wait times, consider calling the helpline during off-peak hours or use the 24-hour Citizen Call Centre numbers.
• Unanswered Emails: If you do not receive a response within a few days, follow up with another email or try contacting via phone for urgent matters.

Frequently Asked Questions (FAQ)

Q1: What should I do if I don’t receive a response to my email?
A: If you don't receive a response within 3-5 business days, consider following up with a phone call to the helpline numbers provided.

Q2: Is there a specific time when the helpline is less busy?
A: Generally, early morning hours right after the helpline opens at 10:00 AM are less busy.

Q3: Can I visit the CEE Kerala office in person for queries?
A: Yes, you can visit the office at the address provided during working hours. It’s advisable to call ahead to confirm availability.

Q4: How can I check the status of my application or results?
A: You can check the status of your application or results directly on the CEE Kerala website by logging in with your credentials.