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How to Contact The India Cements Limited Customer Support

Connecting with The India Cements Limited's customer support is crucial for addressing inquiries related to their cement products, investment details, or any corporate information. This guide provides detailed insights into different communication channels available to reach out to The India Cements Limited effectively.

Contact Methods for The India Cements Limited

Phone Support:

• Number: +91-44-2852 1526
• Instructions: Be prepared to specify the nature of your inquiry and provide any relevant customer or order details for more efficient service.

Email Support:

• Corporate Email: investor@indiacements.co.in
• Instructions: When sending an email, include a specific subject line, and detail your concerns or requests clearly. Attach any pertinent documents to expedite the process.

Physical Mail and Corporate Office:

• Address: The India Cements Limited, Coromandel Towers, 93, Santhome High Road, Karpagam Avenue, R.A.Puram, Chennai - 600028.
• Instructions: For legal or official matters, sending a letter or visiting the corporate office during business hours (9 AM to 5 PM IST) can be more appropriate.

Social Media:

• LinkedIn: The India Cements Ltd
• Instructions: Utilize LinkedIn for professional inquiries or updates regarding business relations and company news.

Preparing to Contact

Before reaching out, ensure you have the following ready:

• Personal identification or customer number.
• Details about the product or service in question.
• Any previous communication or reference number.

Troubleshooting Common Issues

• Long Wait Times: Try contacting early in the morning or after typical business hours to avoid rush times.
• Unanswered Emails: If you do not receive a response within a reasonable timeframe, consider following up or using an alternative contact method.

Frequently Asked Questions

Q: How can I get technical support for India Cements products? A: For technical support, contact them via their customer service phone number or send a detailed email to the provided address.

Q: Can I visit The India Cements Limited’s corporate office for assistance? A: Yes, visits are welcome during business hours for more direct assistance or for formal business inquiries.

Q: What should I do if my email goes unanswered? A: If an email goes unanswered, follow up with an additional email or try contacting through another method like a phone call.

Conclusion

Reaching out to The India Cements Limited is straightforward with various options tailored to different needs. Whether you prefer direct calls, emails, or even social media engagement, ensure your inquiries are detailed and concise for prompt assistance.