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How to Contact the Directorate of Indian Army Veterans (DIAV)

The Directorate of Indian Army Veterans (DIAV) is dedicated to supporting Indian Army veterans and their families, ensuring they receive the benefits, entitlements, and assistance they deserve. 

Contact Method	Details
Family Pensioner Helpline	Phone: 01125664100, WhatsApp: 9910964067, Email: diav[dot]vsk[at]gov[dot]in
Service Pensioner Helpline	Phone: 01125664200, WhatsApp: 9910610866, Email: veteranscell-army[at]nic[dot]in
BRIG DIAV	9319198362
Col Policy & Outreach	9319198365
Col Pension & Entitlement	9319198363
Col Rehabilitation & Welfare	9319198364
Col Skills & Transition	7217695639
Jt Dir Corpus (Rehab & Welfare)	9910954067
Physical Address	104 Cavalry Road, Maude Lines, Delhi Cantt - 110010, India
Website	DIAV Website
Facebook	Indian Army Veterans Directorate
Twitter	DIAV Twitter

Whether you need help with pensions, welfare schemes, or other veteran services, this guide provides all the necessary contact details to reach the appropriate department within DIAV.

Contact Methods

1. Phone Contact

For direct assistance, DIAV provides specific helpline numbers for different types of inquiries:

Family Pensioner Helpline:

• Phone Number: 01125664100
• WhatsApp: 9910964067
• Email: diav[dot]vsk[at]gov[dot]in

Service Pensioner Helpline:

• Phone Number: 01125664200
• WhatsApp: 9910610866
• Email: veteranscell-army[at]nic[dot]in

These helplines are available during business hours to assist with pension-related queries and other veteran services.

2. Email Contact

For more detailed queries or to submit official documents, you can email DIAV using the following contact information:

• Family Pensioner Helpline Email: diav[dot]vsk[at]gov[dot]in
• Service Pensioner Helpline Email: veteranscell-army[at]nic[dot]in

Note: Replace “[dot]” with “.” and “[at]” with “@” when sending an email. Provide specific details about your inquiry to receive a prompt and accurate response.

3. Direct Contact Numbers for Specific Departments

• BRIG DIAV: 9319198362
• Col Policy & Outreach: 9319198365
• Col Pension & Entitlement: 9319198363
• Col Rehabilitation & Welfare: 9319198364
• Col Skills & Transition: 7217695639
• Jt Dir Corpus (Rehab & Welfare): 9910954067

These contacts are ideal for reaching specific officers for more specialized assistance.

4. Physical Address

For in-person visits or mailing documents, you can use the following address:

Directorate of Indian Army Veterans (DIAV)
104 Cavalry Road,
Maude Lines,
Delhi Cantt - 110010,
India

This location is suitable for official correspondence or personal visits to the headquarters.

5. Online Presence

For additional information, advisories, or updates, visit the official DIAV website and social media platforms:

• Website: Directorate of Indian Army Veterans (DIAV)
• Facebook: Indian Army Veterans Directorate
• Twitter: DIAV Twitter

These platforms provide updates on veteran services, advisories, and other important announcements.

Tips for Contacting DIAV

• Prepare Relevant Information: Before contacting DIAV, ensure you have all necessary details, such as your pension reference number or any specific documents related to your query.
• Be Specific: Provide clear and specific information in your communication to ensure your query is directed to the right department.
• Follow-Up: If you do not receive a response within a reasonable timeframe, consider following up with another call or email.

Troubleshooting Common Issues

• Busy Phone Lines: If you experience busy signals or long wait times, try contacting via WhatsApp or email as an alternative.
• Delayed Email Responses: If you do not receive a reply within 3-5 business days, follow up with another email or call the helpline.

Frequently Asked Questions (FAQ)

Q1: How do I inquire about my pension status?
A: You can inquire about your pension status by contacting the Service Pensioner Helpline via phone or WhatsApp, or by sending an email to the provided address.

Q2: What should I do if my email inquiry is not answered?
A: If your email goes unanswered, send a follow-up email or contact the relevant helpline number for immediate assistance.

Q3: Can I visit the DIAV office in person?
A: Yes, you can visit the DIAV office at the provided address during business hours for in-person consultations or to submit documents.

Q4: How can I stay updated on DIAV announcements and advisories?
A: Follow DIAV on their official social media channels and regularly check their website for the latest updates and advisories.