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How to Contact the City of Mount Pearl - Comprehensive Guide

The City of Mount Pearl offers a variety of services and resources for residents, businesses, and visitors. Whether you need to inquire about city services, start a business, or contact city officials, this guide provides all the information you need to reach the appropriate departments efficiently.

Methods to Contact the City of Mount Pearl:

General Inquiries:

• Phone: 1-709-748-1000
• Address: 3 Centennial Street, Mount Pearl, NL A1N 1G4
• Instructions: For general inquiries, you can call the main city office during business hours. Be prepared to provide your name and reason for the call to be directed to the appropriate department.

Business Inquiries:

• Manager of Economic Development & Housing:
  • Contact: Jeremy Schwartz
  • Phone: 709-748-1117
  • Email: jschwartz@mountpearl.ca
• Instructions: If you're starting a business or have questions about economic development in Mount Pearl, contact Jeremy Schwartz directly. Be sure to outline your inquiry clearly to expedite the process.

Resident Services:

• Website Contact Form: Contact the City
• Feedback Form: Submit Feedback
• Instructions: Residents can use the online contact form for general inquiries or to submit feedback about city services. Include as much detail as possible to ensure a quick response.

COVID-19 Information:

• For Residents: COVID-19 Info for Residents
• For Businesses: COVID-19 Info for Businesses
• Instructions: For up-to-date information and support regarding COVID-19, refer to the specific sections on the city’s website.

Permits and Applications:

• Permits, Forms & Applications: Access Forms
• Instructions: If you need to apply for a permit or submit forms, you can find all the necessary documents and instructions online.

What Information to Have Ready:

• Contact Details: Your name, address, phone number, and email.
• Specific Details: The nature of your inquiry or the issue you are facing. Be as detailed as possible.
• Relevant Documents: If you’re applying for permits or need to address a specific issue, have any necessary documentation ready to attach or discuss.

Troubleshooting Common Issues:

• Delayed Responses: If you do not receive a response within the expected timeframe, consider following up by phone or using a different contact method.
• Incorrect Department: If your inquiry is directed to the wrong department, politely ask to be transferred to the correct one.

FAQ Section:

Q1: How can I contact Mount Pearl for business-related inquiries?

• A1: For business-related inquiries, you can contact Jeremy Schwartz, the Manager of Economic Development & Housing, at 709-748-1117 or jschwartz@mountpearl.ca.

Q2: Where can I find information about applying for permits in Mount Pearl?

• A2: You can find all the necessary permits, forms, and applications on the city’s website under Permits, Forms & Applications.

Q3: What should I do if I need to submit a complaint about a city service?

• A3: You can submit feedback or a complaint through the Contact Form or the Feedback Form available on the city’s website.

Conclusion: The City of Mount Pearl provides multiple ways to get in touch with various departments, whether you’re a resident needing assistance or a business looking for support. By using the appropriate contact methods and providing detailed information, you can ensure your inquiry is handled efficiently.

Data Table: City of Mount Pearl Contact Information