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How to Contact the Alberta College of Pharmacy - Comprehensive Support Guide

The Alberta College of Pharmacy (ACP) is the regulatory body responsible for licensing and regulating pharmacists, pharmacy technicians, and pharmacies in Alberta. 

Contact MethodDetails
General Inquiriesinfo@abpharmacy.ca
Registration & LicensureUse the relevant categories in the Contact Form
Filing a ComplaintFiling a Complaint
Media InquiriesUse the Media Inquiries category in the Contact Form
Office Visit1100-8215 112 St. NW, Edmonton, AB T6G 2C8

Whether you’re a pharmacy professional seeking assistance, a member of the public with questions, or have specific inquiries about registration, licensure, or complaints, this guide provides comprehensive details on how to effectively contact the ACP.

Methods to Contact the Alberta College of Pharmacy:

General Inquiries:

  • Email: info@abpharmacy.ca
  • Phone: 780-990-0321 or 1-877-227-3838 (Toll-Free)
  • Instructions: For general questions or information, you can reach out via email or phone. Ensure you provide a clear description of your inquiry to facilitate a prompt response.

Registration and Licensure:

  • Email: Use the specific categories in the contact form, such as Pharmacist Registration or Pharmacy Licensure.
  • Instructions: For issues related to registering as a pharmacist or pharmacy technician, or questions about licensure, fill out the contact form on the ACP’s website and select the appropriate category. Include any relevant documents or details related to your registration or licensure.

Filing a Complaint:

  • URL: Filing a Complaint
  • Instructions: If you have a concern about your pharmacy experience, you can file a formal complaint through the ACP’s website. Follow the guidelines provided to ensure your complaint is properly documented.

Media Inquiries:

  • Email: Use the "Media Inquiries" category in the contact form.
  • Instructions: For press and media-related questions, select the Media Inquiries category when contacting the ACP. Provide all necessary details to assist the communications team in responding effectively.

Office Visit:

  • Address: 1100-8215 112 St. NW, Edmonton, AB T6G 2C8
  • Business Hours: Monday to Friday, 8:00 a.m. – 12:00 p.m. MT and 1:00 – 4:30 p.m. MT
  • Instructions: Visitors must make an appointment in advance before attending the ACP office. Contact the office by phone or email to schedule your visit.

What Information to Have Ready:

  • Registration or Licensure ID: If you are contacting ACP regarding registration or licensure, having your ID or relevant documents ready will help expedite the process.
  • Detailed Description: Clearly state the nature of your inquiry or issue, including any specific details or documents that might be necessary for the ACP to assist you effectively.

Troubleshooting Common Issues:

  • Delayed Responses: If you do not receive a response within the expected timeframe, check your spam or junk folder. If necessary, follow up with a single email or call to avoid creating multiple inquiries.
  • Complaint Filing: Ensure you follow the guidelines provided on the ACP website to properly file a complaint. Incomplete submissions may result in delays or requests for additional information.

FAQ Section:

Q1: How can I apply to become a licensed pharmacist in Alberta?

  • A1: Visit the Pharmacist Registration page on the ACP website for detailed instructions on the application process.

Q2: What should I do if I have a complaint about my pharmacy experience?

  • A2: You can file a formal complaint through the Filing a Complaint section on the ACP website. Follow the provided guidelines to ensure your complaint is properly documented.

Q3: How do I contact the ACP for media inquiries?

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