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How to Contact Telnet Networks: A Comprehensive Guide

Telnet Networks is a leading provider of network visibility, security, and performance management solutions. Whether you need support for their products, want to request a quote, or have inquiries about their services, contacting Telnet Networks is essential for getting the help you need. 

CategoryDetails
Website NameTelnet Networks
Website URLhttps://telnetnetworks.ca/contact-us.html
Phone Number1-800-561-4019
Fax Number613-498-0075
Email Addresssales@telnetnetworks.ca
Burlington Office Address4145 North Service Rd. Suite 200, Burlington, ON L7L 6A3, Canada
Kingston Office Address1324 Andersen Drive, Kingston, ON K7P 0C6, Canada
Contact FormContact Us Form
FacebookTelnet Networks on Facebook
TwitterTelnet Networks on Twitter
LinkedInTelnet Networks on LinkedIn
Network VisibilityNetwork Visibility
Network TapsNetwork Taps Overview
Network SecurityNetwork Security
Request a QuoteRequest a Quote

This guide provides detailed instructions on how to reach Telnet Networks through various methods, ensuring you receive prompt and effective assistance.

Contact Methods for Telnet Networks

1. Phone Contact

For immediate assistance or inquiries about products and services, you can contact Telnet Networks by phone:

Calling is the fastest way to get answers to your questions or to discuss specific concerns with their team. It's recommended to have your inquiry details ready when you call.

2. Fax Communication

If you need to send documents or other materials, Telnet Networks also offers a fax option:

This method is ideal for submitting forms, agreements, or other important documents.

3. Email Contact

For written communication, especially for detailed inquiries or requests, you can reach Telnet Networks via email:

Be sure to include all relevant information, such as your company details or the specific products you're interested in, to ensure a swift and accurate response.

4. Mailing Address

For those who prefer traditional mail or need to visit one of the physical locations, you can use the following addresses:

Head Office Address:
Telnet Networks Inc.
4145 North Service Rd. Suite 200
Burlington, Ontario, L7L 6A3
Canada

Kingston Office Address:
Telnet Networks Inc.
1324 Andersen Drive
Kingston, ON K7P 0C6
Canada

These addresses are also useful if you need to send or receive physical documents or products.

5. Online Contact Form

Telnet Networks provides an online contact form for easy communication:

  • Contact Form: Visit the Contact Us page on their website to fill out the form with your name, email, phone number, and message.

This method is suitable for non-urgent inquiries, and a representative will respond to your message as soon as possible.

6. Social Media Contact

Telnet Networks is active on social media, providing another platform for inquiries, updates, and engaging with their community:

Following Telnet Networks on social media is a great way to stay updated on new products, promotions, and events, or to reach out with quick questions.

Tips for Effective Communication

  • Prepare Your Information: When contacting Telnet Networks, especially by phone or email, have all necessary details, such as your company information or specific product inquiries, ready to ensure an efficient conversation.
  • Use the Online Form for Non-Urgent Inquiries: The online contact form is a convenient way to reach out for general questions or to request more information about the services offered.
  • Engage on Social Media: For quick updates or to engage with the community, following Telnet Networks on social media is highly effective.

Troubleshooting Common Issues

  • Busy Phone Lines: If you experience busy phone lines, try calling during non-peak hours, or use email or the online form for non-urgent matters.
  • Form Submission Issues: Ensure that all required fields are filled out before submitting the online form. If you encounter issues, try using a different browser or device.
  • Delayed Email Responses: If you do not receive a response within 1-2 business days, check your spam folder and follow up if necessary.

Frequently Asked Questions (FAQs)

Q: How can I request a quote for Telnet Networks' products or services?
A: You can request a quote by filling out the form on the Contact Us page or by emailing sales@telnetnetworks.ca.

Q: Where are Telnet Networks' offices located?
A: Telnet Networks has offices in Burlington, Ontario, and Kingston, Ontario. The addresses are:

  • 4145 North Service Rd. Suite 200, Burlington, ON L7L 6A3, Canada
  • 1324 Andersen Drive, Kingston, ON K7P 0C6, Canada

Q: What is the best way to contact Telnet Networks for urgent inquiries?
A: For urgent inquiries, it is recommended to call Telnet Networks directly at 1-800-561-4019.

Conclusion

Telnet Networks offers several convenient ways to get in touch, whether you need immediate assistance, have a product inquiry, or want to request a quote. With this guide, you are well-prepared to reach out to Telnet Networks using the most appropriate method for your needs, ensuring you receive the support and information you require.

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