At Solstice Benefits, Inc., we strive to make your experience as seamless and straightforward as possible. Whether you have a question about our products, need assistance with claims, or want to get in touch with our customer service team, we're here to help. Below is a comprehensive guide on how to contact us for various needs.
For any general questions or if you need assistance, our customer support team is available from Monday through Friday, 8 AM to 8 PM (Eastern Time). Our representatives are well-trained to provide you with knowledgeable and concise answers to all your questions.
Whether you're inquiring about our dental, vision, or other benefits, this is the primary contact information you’ll need. Feel free to reach out for help with account details, coverage information, or any other inquiries.
For any postal correspondence, including documents that need to be sent to our main office, please use the following address:
Solstice Benefits, Inc.
PO Box 19199
Plantation, FL 33318
If you need to submit claims, the process varies depending on your provider. Below are the details for submitting claims to Solstice and UnitedHealthcare (Select Managed Care).
Solstice Claims:
UnitedHealthcare (Select Managed Care) Claims:
When submitting claims, please ensure that you use the correct Payor ID and address to avoid delays in processing.
Our goal is to provide you with all the resources and support you need in one convenient place. Whether you prefer to call, email, or send documents by mail, Solstice Benefits, Inc. is committed to ensuring that your inquiries and claims are handled efficiently and professionally.
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