Sobeys is one of Canada's leading grocery retailers, known for its wide range of products and excellent customer service. Whether you have a question about your order, need assistance with your Scene+ card, or want to locate a Sobeys store near you, this article provides all the essential contact information you need.
For immediate assistance, Sobeys offers a dedicated customer service helpline. You can reach them at 1-866-948-0196, available Monday to Friday from 8:00 AM to 8:00 PM (EST), and on Sunday from 11:00 AM to 7:00 PM (EST). This helpline is your go-to for inquiries regarding orders, account management, and other customer service needs.
In addition to the primary helpline, Sobeys provides multiple avenues to get in touch, ensuring you have access to the support you need, whenever you need it.
1. Email Contacts:
General Customer Service:
Email: customer.service@sobeys.com
Complaints or Feedback:
Email: compliments@sobeys.com
2. Regional Support:
Atlantic Region:
Phone: 1-866-948-0196
Email: customer.service@sobeys.com
Ontario Region:
Phone: 1-866-948-0196
Email: customer.service@sobeys.com
Western Region:
Phone: 1-866-948-0196
Email: customer.helpline@sobeys.com
3. Scene+ Support:
If you need help with your Scene+ card, whether it’s linking it to your Sobeys account or managing your loyalty points, you can contact Scene+ support directly:
4. Store Locator:
To find the nearest Sobeys store, use the Store Locator feature on their website. This tool allows you to search for stores by city or postal code, providing you with the address, phone number, and store hours.
Stay connected with Sobeys through their various social media platforms:
For more detailed information or specific inquiries, Sobeys offers several dedicated pages:
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