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How to Contact Shoppers Drug Mart Customer Service: A Complete Guide

Shoppers Drug Mart is committed to providing excellent customer service, offering multiple ways to get in touch with them for assistance. Whether you have questions about your order, need help with your account, or want to track a shipment, this guide provides all the contact details and support options you need.

Primary Focus: Contact Information

1. Call Us:
For immediate assistance, you can reach Shoppers Drug Mart's customer service by calling 1-866-220-3837. Their support hours are:

• Monday to Saturday: 8 AM – 8 PM EST
• Sunday: 11 AM – 7 PM EST

2. Email Us:
If you prefer to reach out via email, Shoppers Drug Mart provides an easy-to-use contact form on their website. Simply fill in the required fields:

• First Name
• Last Name
• Email Address
• Inquiry Topic
• Message

After completing the CAPTCHA security check, submit your inquiry for a response from their customer service team.

Secondary Focus: Frequently Asked Questions (FAQs)

Shoppers Drug Mart’s website also features a comprehensive FAQ section where you can find answers to common questions. Here are some of the key topics covered:

1. Orders:

• Track Your Order: Easily check the status of your online orders.
• Returns: Learn how to return products purchased online.
• Modify Your Order: Find out how to make changes to an existing order.

2. Shipping & Returns:

• Where We Ship: Understand the locations where Shoppers Drug Mart ships products.
• Tax on Gifts: Information about tax implications for gift purchases.

3. Account Management:

• Create an Account: Step-by-step guide on creating a Shoppers Drug Mart account.
• Manage Your Account: Learn how to update account details and preferences.

Additional Resources

For further details and support, you can explore the following resources:

• Loblaw Privacy Policy: Learn how Shoppers Drug Mart collects and protects your data by visiting the Loblaw Privacy Policy.
• Naloxone Kit Recall Information: Shoppers Drug Mart has issued a recall notice for Naloxone kits requiring an updated instruction sheet. The kits remain safe to use. Learn More.

Visit or Write to Us

Address: Shoppers Drug Mart
243 Consumers Rd,
Toronto, ON,
Canada, M2J 4W8

Website:
Shoppers Drug Mart