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How to Contact Samsonite India Customer Support 24/7

If you need assistance with Samsonite products or services, contacting Samsonite India’s customer support is straightforward. Whether you need help with placing an order, tracking your shipment, or resolving warranty issues, there are multiple ways to reach out to Samsonite’s support team. This guide will provide detailed instructions on how to contact Samsonite India customer support 24/7 via phone, email, social media, and other available channels.

Contact Methods:

Phone Support:

  • Telephone Number: +91 9370954059
  • Availability: 24/7 customer support for urgent inquiries or assistance.
  • Instructions: Dial the number, and follow the automated prompts to connect with a customer service representative.

Email Support:

  • Email Address: service@samsonite.com
  • Availability: Available for non-urgent inquiries, feedback, or detailed support requests.
  • Instructions: Send an email with your query, including your order number, product details, and any relevant information to assist in resolving your issue.

Social Media:

Online Support & FAQs:

  • Support Page: Support / FAQs
  • Instructions: Visit the support page for detailed FAQs, placing orders, payment methods, delivery & shipping, returns & exchanges, and warranty information.

Physical Locations:

  • Head Office Address: Samsonite South Asia Pvt. Ltd.,
    GAT NO.159 TO 163,
    Gonde, Nashik-422403, Maharashtra, India
  • Aftersales Service Centre: 82 Lor 23 Geylang Atrix Building #01-04 Singapore 388409
    Hours: Monday – Saturday 11 am – 6 pm, Closed on Sunday & Public Holidays.

Business Inquiry:

Tips for Contacting Samsonite:

  • Have your order number, product details, and any relevant information ready before contacting customer support to ensure a quicker resolution.
  • For warranty claims, keep your purchase receipt and product serial number handy.
  • Use social media channels for quick updates or promotional information.

Troubleshooting Common Issues:

  • Long Wait Times: If phone lines are busy, consider reaching out via email or social media.
  • Unanswered Emails: Double-check the email address, and ensure that all necessary information is included. If no response is received within 48 hours, try another contact method.
  • Issues with Online Forms: Clear your browser cache or try using a different browser if the contact forms are not submitting.

FAQ Section:

What is the best way to contact Samsonite India for a quick response?

  • Phone support is the fastest way to get a response, followed by social media.

Can I track my Samsonite order online?

  • Yes, you can track your order through the Track Order page.

What should I do if my Samsonite product is damaged?

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