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How to Contact Reliance Home Finance Limited Customer Support

Reliance Home Finance Limited offers various avenues for clients and investors to get in touch for inquiries regarding home financing solutions, investment opportunities, or customer service issues. This article outlines the most efficient ways to contact Reliance Home Finance Limited, ensuring that your queries are addressed promptly and effectively.

Contact Methods

Phone Support

• General Inquiries: +91 022 4158 4000
• Available: Monday to Friday, from 9 AM to 6 PM IST
• Steps to Follow: Call the number and choose the appropriate option from the automated menu to be connected to the correct department.
• Preparation: Have your account details, any related documentation, and specific questions ready to ensure a smooth communication process.

Email Support

• Address: rhl.investor@relianceada.com
• How to Use:
  1. Compose an email with a clear subject line indicating the purpose of your inquiry (e.g., "Loan Application Query").
  2. Include your contact information, any relevant account or application numbers, and a detailed description of your inquiry.
  3. Attach any necessary documents and send the email. Expect a response within 48 to 72 hours.

Official Website

• URL: www.reliancehomefinance.com
• Navigation: Use the website’s 'Contact Us' section to find more detailed contact information or submit inquiries directly through any available forms.

Corporate Office Visit

• Address: Reliance Home Finance Limited, Trade World, Kamala Mills Compound, 7th Floor, B Wing, Senapati Bapat Marg, Lower Parel (West), Mumbai 400013.
• Procedure: For in-person inquiries, it is advisable to schedule an appointment through phone or email beforehand to ensure that the right personnel are available to assist you.

Troubleshooting Common Issues

• Long Wait Times: Calling early in the morning or just after lunch can help avoid peak times.
• Unanswered Emails: If you do not receive a response within the specified time, follow up with another email or try contacting through another method such as phone or social media.

FAQ

Q1: How can I check the status of my loan application? A1: You can check your loan application status by calling the customer service number or by logging into your account on the Reliance Home Finance website.

Q2: What should I do if I encounter issues with online payments? A2: Report payment issues immediately via the customer service email or phone. Have your payment details and any error messages received ready to expedite the resolution process.

Q3: Can I discuss refinancing options over the phone? A3: Yes, you can discuss refinancing options by calling the customer support number and asking to speak with a loan specialist.