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How to Contact Praj Industries Limited Customer Support

Praj Industries Limited, a leader in the bioprocess technology and engineering sector, operates extensively in the fields of bio-energy, high purity systems, breweries, and wastewater treatment. Whether you are an investor, a potential client, or a current customer, you may need to contact Praj Industries for various reasons. This article guides you through the multiple channels available to reach out to Praj Industries effectively.

Contact Methods for Praj Industries Limited

Phone Support:

• Number: +91-20-22941000 / 71802000
• Instructions: Have your inquiry details ready before calling. Best times to call are from 9 AM to 5 PM IST on weekdays to avoid long waiting times.

Email Support:

• Email: info@praj.net
• Instructions: When emailing, include a clear subject line and detail your concerns or requests comprehensively. Attach any relevant documents to support your inquiry.

Fax Communication:

• Fax: +91-20-22941116
• Instructions: For sending official documents or written requests, use the fax number. Include a cover sheet with your contact information and a brief description of the documents.

Corporate Office Visit:

• Address: Praj Tower, 274 & 275/2, Bhumkar Chowk, Hinjewadi Road, Hinjewadi, Pune 411057, India.
• Instructions: For in-depth discussions or formal meetings, visiting the corporate office is advisable. Schedule your visit in advance if possible.

Website Inquiry:

• Website: www.praj.net
• Instructions: Use the contact form on their website for general inquiries. This method is appropriate for questions that are not urgent.

Preparing to Contact

Ensure you have the following ready before reaching out:

• Your full name and contact information.
• Details about your query or issue.
• Previous correspondence or reference numbers if following up on an earlier issue.

Troubleshooting Common Issues

• Long Wait Times: Avoid peak hours when calling by phone. Early mornings or late afternoons are usually less busy.
• Unanswered Emails: If you don't receive a response within a reasonable timeframe, consider following up or using another communication method.

Frequently Asked Questions

Q: How can I get updates on Praj Industries' products and services? A: Stay updated by subscribing to their newsletter through the website, or follow them on social media for the latest news and updates.

Q: Who should I contact for investor relations? A: For investor-related inquiries, contact their corporate office directly via phone or email to reach the investor relations department.

Q: What should I do if I need technical support for a Praj Industries product? A: Contact their customer support number and be ready to provide details about the product and the nature of your technical issue.