How to Contact Piramal Pharma Limited Customer Support

For customers, partners, or stakeholders who need to get in touch with Piramal Pharma Limited for inquiries, support, or corporate information, having the correct contact details is crucial. This guide provides comprehensive information on how to reach Piramal Pharma Limited through various channels.

Contact Methods for Piramal Pharma Limited

1. Phone

• Customer Support Number: +91-22-3802 3000 / 4000
• Availability: Monday to Friday, 9:00 AM to 6:00 PM IST
• Instructions: Dial the customer support number and follow the automated prompts to connect with the relevant department. Be prepared with specific details about your query for efficient assistance.

2. Email

• Support Email: shareholders.ppl@piramal.com
• Instructions: Compose an email with a clear subject line indicating your issue. Provide your full name, contact details, and a detailed description of your query or problem. Attach any relevant documents or photos.
• Response Time: Typically within 24-48 hours.

3. Corporate Office Contact

• Address:
  • Piramal Pharma Limited, Gr. Flr. Piramal Ananta, Agastya Corporate Park, Opp Fire Brigade, Kamani Junction, LBS Marg, Kurla (West), Mumbai – 400070, India
• Instructions: For official correspondence or document submission, use the corporate office address. Ensure your mail includes all necessary details and contact information for follow-up.

4. Website Contact Form

• Website: Piramal Pharma Limited Official Website
• Instructions: Visit the official website and navigate to the contact section. Fill out the contact form with your name, email, phone number, and message. Provide detailed information about your query.
• Response Time: Typically within 24-48 hours.

5. Social Media

• LinkedIn: Piramal Pharma Limited
• Instructions: Send a direct message with your query. Include your contact information for follow-up.

Tips for Effective Communication

• Prepare Your Information: Have your full name, contact details, specific query details, and any relevant information about your issue ready before contacting support.
• Be Clear and Concise: Clearly explain your issue or question to avoid any misunderstandings.
• Follow-Up: If you do not receive a response within the expected time frame, consider following up via another contact method.

Troubleshooting Common Issues

• Long Wait Times: To avoid long wait times on the phone, try calling during off-peak hours such as early morning or late afternoon.
• Unanswered Emails: Ensure your email was sent to the correct address and check your spam/junk folder for responses. If no reply is received within 48 hours, send a follow-up email.
• Website Form Issues: If you experience issues with the contact form on the website, try using a different browser or device.

Frequently Asked Questions

Q1: What information should I provide when contacting customer support?

• Provide your full name, contact details, specific query details, and any relevant information about your issue.

Q2: What are the working hours of customer support?

• Customer support is available from Monday to Friday, 9:00 AM to 6:00 PM IST.

Q3: How long does it take to get a response via email?