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How to Contact Old Vienna Snacks: A Comprehensive Guide

Old Vienna Snacks, a beloved brand based in St. Louis, offers multiple ways to connect with their customer service team for any inquiries, orders, or feedback. Whether you’re a fan looking to purchase snacks, a retailer interested in selling their products, or someone with a question about their offerings, this guide will help you navigate the contact options available.

Primary Contact Methods

Customer Service Phone Line:

  • Phone Number: (636) 343-3050
  • Hours of Operation: Monday through Friday, 9:00 AM to 3:00 PM (CST)
  • Purpose: For direct inquiries, placing orders for pickup, or discussing local sports, you can call this number. Be sure to call ahead if you plan to visit their warehouse.

Online Contact Form:

  • Website: Visit the Customer Service page on their website to fill out a contact form. You can select from options such as Products, Partnerships & Wholesale, Employment, Current Orders, or Other inquiries. Expect a response within 24 hours during business days.

Frequently Asked Questions (FAQs)

For quick answers to common questions, Old Vienna Snacks has compiled a helpful FAQ section on their website:

  • Where to Buy: Find Old Vienna snacks at major grocery stores in St. Louis, such as Dierbergs, Schnucks, Aldis, and Save-A-Lot, as well as local gas stations like Moto Mart and Circle K.
  • Shipping Information: They ship throughout the United States, excluding Alaska, California, and Hawaii.
  • Order Pickup: To pick up an order from their warehouse, call (636) 343-3050 ext. 2 and arrange a pickup time between 9:00 AM and 3:00 PM, Monday through Friday.

Warehouse and Corporate Office

If you prefer to visit in person or send something by mail, here are the details:

  • Address:
    Old Vienna of St. Louis
    345 S. Old Highway 141
    Fenton, MO 63026
  • Note: If you plan to stop by for any reason, it's best to call ahead to ensure someone is available to assist you.

Additional Resources

Social Media:

Stay connected with Old Vienna Snacks on social media for the latest news, promotions, and community updates.

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