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How to Contact Navneet Education Limited Customer Support

Whether you have questions about Navneet Education Limited's products, need technical support, or have inquiries about your order, reaching out to their customer support can provide the help you need. This article will guide you through the various ways to contact Navneet Education Limited, ensuring that you get your issues resolved efficiently.

Contact Methods

Navneet Education Limited offers multiple channels for customer support to cater to different preferences and needs. Below are the detailed instructions for each contact method:

1. Phone Support

To speak directly with a customer service representative, you can call Navneet Education Limited at their official phone number:

Phone Number: +91 22 6662 6565

Tips:

• Have your order number, product details, and any relevant information ready to provide to the representative.
• Best time to call: Avoid peak hours (typically early morning and late afternoon) to minimize wait times.

2. Email Support

For non-urgent inquiries or detailed explanations, you can email Navneet Education Limited at:

Email Address: nel@navneet.com

Tips:

• Include your contact information, order number, and a clear description of your issue.
• Attach any relevant documents or screenshots that can help explain your problem.

3. Live Chat

Navneet Education Limited may offer live chat support on their official website. This allows for real-time assistance without needing to call.

How to Access Live Chat:

1. Visit the official Navneet Education Limited website: Navneet Education Limited
2. Look for a “Live Chat” option, typically found at the bottom right corner of the website.
3. Click on the live chat icon and follow the prompts to start a conversation with a support agent.

4. Social Media

Navneet Education Limited is active on several social media platforms where you can reach out for support:

• Facebook: Navneet Facebook
• Twitter: Navneet Twitter
• LinkedIn: Navneet LinkedIn

Tips:

• Send a direct message with your inquiry and any necessary details.
• Follow their pages for updates and announcements that might address your issue.

Information to Have Ready

When contacting Navneet Education Limited, ensure you have the following information at hand:

• Order number or invoice
• Product details (model number, serial number, etc.)
• A clear and concise description of your issue or inquiry
• Any previous correspondence or reference numbers

Troubleshooting Common Issues

Long Wait Times

• Try calling during non-peak hours.
• Use email or live chat for less urgent issues.

Unanswered Emails

• Double-check the email address for accuracy.
• Allow up to 48 hours for a response, especially during busy periods.

FAQ

Q1: What are the working hours for Navneet Education Limited's customer support?

• A: Customer support is typically available from 9 AM to 6 PM IST, Monday to Friday.

Q2: How can I track my order?

• A: You can track your order through the confirmation email sent to you after purchase, which includes a tracking link and number.

Q3: Can I return a product purchased from Navneet Education Limited?

• A: Yes, please refer to their return policy on the official website for detailed instructions.

Conclusion

Navneet Education Limited provides various methods for customers to reach out and get the support they need. Whether you prefer phone, email, live chat, or social media, there’s an option that suits your needs. Don’t hesitate to contact them for assistance, and keep the necessary information handy for a smoother experience.