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How to Contact Mark's Customer Service: Comprehensive Guide for Online and Retail Support

Mark's, a renowned Canadian retail chain specializing in men's and women's workwear, casual wear, and footwear, provides various channels for customers to reach out for support. Whether you need assistance with an online order, have inquiries about retail stores, or are a member of the media seeking information, Mark's has you covered. This guide offers a detailed overview of how to contact Mark's customer service.

Primary Focus: Online Store Customer Service

If you have any questions or issues related to orders placed through Mark's online store, their dedicated customer service team is ready to assist you.

• Phone Support:
  • Call 1-866-339-1626 ext. 1-1
  • Operating Hours:
    • Monday to Friday: 8 AM to 9 PM EST
    • Saturday and Sunday: 9 AM to 5 PM EST
• Email Support:
  • Contact Mark's online customer service through the contact form on their website.

Whether you need to track an order, inquire about returns and exchanges, or have questions about product availability, this customer service line is your first point of contact.

Secondary Focus: Retail Store Customer Service

For inquiries related to Mark's retail stores, including store locations, product availability, and feedback on in-store experiences, you can reach out to their retail customer service team.

• Phone Support:
  • Call 1-866-339-1626 ext. 1-1
  • Operating Hours:
    • Monday to Friday: 10 AM to 6 PM EST
    • Saturday and Sunday: CLOSED
• Feedback Form:
  • For non-urgent inquiries or feedback, you can complete the Retail Feedback Form, and a team member will get back to you as soon as possible.

Additionally, you can use the Store Locator on their website to find specific store information, including addresses and operating hours.

Additional Support Options

1. Media Inquiries:

Journalists and media professionals can direct their requests to the Canadian Tire Corporation's media relations team. For more details, visit the Canadian Tire Media Inquiries page.

2. Frequently Asked Questions (FAQs):

Mark's provides a comprehensive FAQ section on their website, where you can find answers to common questions about online ordering, returns, gift cards, and more.

3. Order Status and Shipping Information:

To check the status of your order or get details about shipping and delivery, visit the Order Status and Shipping & Delivery pages.

4. Triangle Rewards and Credit Services:

For information about the Triangle Rewards program or to manage your credit services, head over to the Triangle Support page.

Conclusion

Mark's customer service offers a variety of ways to get in touch, ensuring that customers have access to the support they need whether they're shopping online or in-store. By using the contact information provided here, you can efficiently resolve any issues or get the answers you're looking for.